Since 1993, The POPS Group Pty Ltd has been supplying privately owned pool shops with an ever-increasing range of Pool Pro branded chemicals, accessories, and equipment for pools and spas.
At Dowdens, we have been proudly providing quality Pool Pro products for many years. Our service technicians rely on Pool Pro products when servicing our customers’ pools, ensuring they receive the best solutions for their needs. Additionally, Pool Pro products are available for purchase at our Mackay Branch, offering reliable options for maintaining your pool or spa.
Discover the inspiring brand story of Pool Pro, a proudly Australian-owned and operated company. With over 3,500 high-quality pool chemicals, accessories and equipment, they are committed to providing you with the best solutions to keep your pool and spa sparkling clean and safe.
Discover the excellence of the Pool Pro range, proudly available from the Dowdens Pool Team at Dowdens Mackay. With over 30 years of expertise, Pool Pro is an Australian family-owned business dedicated to supplying high-quality and affordable pool products. Their commitment to supporting locally owned businesses and offering Australian-made goods whenever possible sets them apart as a trusted partner in the swimming pool and spa industry.
Pool Pro offers one of the most comprehensive selections in the market, featuring over 3,500 premium products. This range has been expertly designed to suit the diverse needs of both pool and spa owners. Whether you require maintenance solutions, accessories, or upgrades, Pool Pro provides everything you need for year-round enjoyment of your pool or spa.
The Pool Pro range also includes innovative offerings such as robotic pool cleaners and ultra-low-salt mineral systems. This ensures customers have access to the latest in technology and convenience for maintaining their pools and spas with ease.
With a strong focus on quality and performance, Pool Pro’s products are engineered for efficiency, reliability, and longevity. Their trusted name is backed by a legacy of excellent service and innovation, making them the go-to brand for residential pool and spa solutions. By choosing Pool Pro, you’re investing in a reputable name that delivers value and peace of mind.
Shopping for Pool Pro products has never been easier. The extensive Pool Pro range is available directly from the Dowdens Pool Team at Dowdens Mackay. Our team is dedicated to providing expert guidance and tailored solutions to help you achieve a clean, comfortable, and inviting pool or spa. Whether you’re stocking up on essentials or planning an upgrade, you can count on our support.
Experience the Pool Pro difference today. Visit Dowdens Mackay and speak to our knowledgeable pool experts to discover the products and solutions that best fit your needs!
At our Mackay location, we carry a comprehensive range of pool chemicals to keep your pool clean, safe, and properly balanced. Our selection includes chlorine (granular, liquid, and tablets), pH adjusters (pH up and pH down), alkalinity increasers, calcium hardness increasers, algaecides, clarifiers, and shock treatments. We also stock specialty chemicals for saltwater pools and mineral pools. Our experienced team can recommend the right products for your specific pool type and water conditions.
The frequency of chemical addition depends on several factors, including pool usage, weather conditions, and your pool’s filtration system. As a general guide, chlorine levels should be tested and adjusted 2-3 times per week during summer and at least weekly during cooler months. pH and alkalinity should be checked weekly and adjusted as needed. Our team at Dowdens Mackay can provide a customised maintenance schedule based on your pool’s specific requirements.
No, you should never mix pool chemicals together before adding them to your pool. Mixing chemicals can cause dangerous reactions, including toxic fumes or even explosions. Always add chemicals to the pool separately, allowing the water to circulate for at least 30 minutes between additions. If you’re unsure about chemical compatibility or application order, contact our knowledgeable staff at Dowdens—we’re here to ensure you use products safely and effectively.
Pool chemicals should be stored in a cool, dry, well-ventilated area away from direct sunlight and moisture. Keep chemicals in their original containers with lids tightly sealed, and never store acids and chlorine-based products near each other. Store chemicals out of reach of children and pets, preferably in a locked cabinet or dedicated storage area. Our team can provide specific storage recommendations for the products you purchase from us.
A salt chlorinator generates chlorine automatically from dissolved salt in your pool water through a process called electrolysis, eliminating the need to manually add chlorine. Traditional systems require you to regularly add chlorine in tablet, granular, or liquid form. Salt chlorinators offer convenience, more consistent chlorine levels, and softer-feeling water. However, they require a higher initial investment. Visit our Mackay showroom to discuss which system best suits your needs and budget.
Under normal operating conditions, a quality salt chlorinator cell typically lasts between 3-7 years, depending on usage, water chemistry, and maintenance. Factors that can shorten cell life include high calcium levels, improper salt levels, and inadequate cleaning. Regular cell inspections and proper water balance can maximise cell longevity. We stock replacement cells for all major brands and can assist with installation and maintenance at our Mackay service centre.
For effective pool maintenance, we recommend having a telescopic pole, leaf skimmer, wall brush, and vacuum head at minimum. A quality pool vacuum (manual or automatic) is essential for removing debris from the pool floor. Depending on your pool’s surroundings and usage, you might also benefit from a leaf rake for larger debris and a corner brush for hard-to-reach areas. Visit our Mackay showroom where our team can assess your specific pool and recommend the most suitable cleaning accessories.
We recommend testing your pool water at least 2-3 times per week during swimming season, checking chlorine and pH levels as a minimum. During periods of heavy use, hot weather, or after significant rainfall, test daily. Alkalinity, calcium hardness, and stabiliser levels should be tested monthly. For the most accurate assessment, bring a water sample to our Mackay branch for comprehensive computerised testing—this service helps identify issues before they become problems.
For a healthy, balanced pool, maintain these levels: free chlorine 1-3 ppm, pH 7.2-7.6, total alkalinity 80-120 ppm, calcium hardness 200-400 ppm, and cyanuric acid (stabiliser) 30-50 ppm. These ranges ensure effective sanitisation, swimmer comfort, and protection of pool equipment and surfaces. Water balance requirements may vary slightly for salt water or mineral pools. Bring your water to Dowdens Mackay for professional testing and personalised advice.
Test strips offer convenience and quick results, making them ideal for frequent basic testing of chlorine and pH. However, liquid test kits (drop tests) generally provide more accurate readings and can test for a wider range of parameters. For critical measurements like alkalinity and calcium hardness, we recommend liquid test kits or professional laboratory testing. Our Mackay location stocks both options and offers complimentary in-store water testing using professional-grade equipment for the most accurate results.
If you’re based in Queensland and looking for help with Hidro Pumps, contact Dowdens today. Visit one of our branches in Mackay, Rockhampton, Brisbane, or Proserpine, or call us on 1300 176 074 to speak with a member of our team. Together, we’ll find the best solution for your needs.
Feel free to fill out the form below with your specific questions, and our team will contact you as soon as possible to help.
"*" indicates required fields