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FAQs - Dowdens Product Range

At Dowdens Pumping & Water Treatment, we pride ourselves on delivering solutions, not just products. With over 50 years of experience, we are Queensland’s leading authority on pumping, irrigation, and water treatment.

Below, you will find answers to common questions about our product range, engineering capabilities, and service support.

What types of products are included in the Dowdens range?

We offer a comprehensive selection of products designed for domestic, commercial, industrial, mining, and agricultural applications. Our extensive inventory includes:

  • Pumps: Submersible, centrifugal, solar, and borehole pumps.
  • Irrigation: Complete systems including travelling irrigators, sprinklers, and drip lines.
  • Water Treatment: Filtration systems, softeners, UV sterilisation, and chemical dosing.
  • Pools & Spas: Pumps, filters, cleaners, and chemicals.
  • Valves & Fittings: A vast array of control valves, pipes, and poly fittings.

To view our full catalogue, visit our Online Shop.

We are an authorised distributor and service agent for the world’s leading brands. This ensures you receive high-quality, durable equipment backed by genuine warranties. Our key partners include:

For a full list of our partners, view our Brands Page.

Absolutely. This is our core strength. Unlike standard retailers, we have a dedicated Solutions Engineering team comprising engineers, draftsmen, and project managers. We don’t just sell a product; we assess your specific requirements—whether it’s for a backyard bore or a mine site dewatering system—and design a solution that ensures efficiency and longevity.

Yes. Our EPC (Engineering, Procurement, and Construction) team specialises in delivering complex projects from concept to commissioning. We can design, manufacture, and install purpose-engineered equipment, such as containerised water treatment plants, pump skids, and large-scale irrigation networks.

We have fully equipped workshops in Mackay, Brisbane, and Rockhampton. Our skilled tradespeople—including fitters, boilermakers, and certified poly welders—can fabricate custom pipework, manifolds, and structural bases to suit your exact specifications.

Yes. We believe in supporting our customers long after the initial sale. We operate fully equipped service centres capable of repairing and refurbishing all types of pumps and water treatment equipment. We perform comprehensive testing, including electric and pneumatic performance testing, prior to returning your equipment.

For equipment that cannot be moved, we come to you. We maintain a fleet of mine-spec service vehicles and industry-trained technicians ready to perform infield installations, laser alignment, preventative maintenance, and emergency repairs across the Queensland regions we operate below.

  • Mackay
  • Proserpine
  • Rockhampton
  • Brisbane

We have curated extensive resources to assist you. You can access product brochures, data sheets, and technical documents and videos in our Document and Video libraries. Additionally, our Knowledge Base offers articles and guides to help you make informed decisions about your water systems.

We operate four branches across Queensland to ensure statewide coverage:

  • Mackay (Head Office): 9-15 Industrial Street, Mackay
  • Brisbane: 45 Fulcrum Street, Richlands
  • Rockhampton: 4/415 Yaamba Road, North Rockhampton
  • Proserpine: 2 Mann Street, Proserpine

How do I request a quote or consultation?

You can contact us directly through our Contact Page, or call your nearest branch. Whether you need a simple product replacement or a complex system design, our team is ready to provide expert advice and a tailored solution.

Feel free to fill out the form below with your specific questions, and our team will contact you as soon as possible to help.

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