HOW TO REGISTER FOR GRUNDFOS DOUBLE WARRANTY
All eligible Grundfos pumps* purchased must be registered in-store at either the Rockhampton Branch or Mackay Branch of Dowdens Pumping & Water Treatment (Grundfos Authorised Dealers) from which the pump is purchased from in order to qualify for DOUBLE WARRANTY. Please be aware that there is no other way to register eligible pump* purchases for DOUBLE WARRANTY!
Once a Grundfos product has been successfully registered in-store by Dowdens Pumping & Water Treatment (Mackay or Rockhampton Branches), customers will receive an email confirmation of the registration sent to their nominated email address. A copy of this confirmation must be kept, in addition to the original Tax Invoice as proof of purchase.
* BELOW IS AN OVERVIEW OF THE ELIGIBLE GRUNDFOS PUMPS:
Dowdens Pumping & Water Treatment's Rockhampton branch were engaged by local beef cattle graziers Kurrajong Pastoral (located near Springsure, QLD) to deliver a GRUNDFOS RSI Invertor Solar Pumping System at the Crystal Plains property to supplying onsite bore water to the property's many beef cattle watering troughs. Crystal Plains is a 3,018ha (7,458 acre) Springsure buffel grass property located 52km south of Emerald and 22km north of Springsure. The property comprises 10 dams, three bores, 14 grazing paddocks, plus several holding paddocks and water squares.
Dowdens Pumping - Rockhampton began the design of this solar pumping system with a site visit to record the height / depths of bores and to meet with the customers and garner their exact requirements for this system. Although not required for this particular bore inspection, Dowdens can offer our customers affordable Borehole and Drain inspection services using a range of Wireline Cameras. Our Wireline Cameras can operate up to a depth of 100m and deliver our customers high-resolution video and images straight to laptop / USB.
Once the proposal had been accepted, the Dowdens Industrial Workshop began sourcing the 18 x 270 Watt Solar Modules that were to be attached to 3 x 6 Module Fixed Post Array Frames. As an Authorised Grundfos Distributor Dowdens Pumping - Rockhampton were able to confidently recommend a Grundfos RSI Inverter together with the efficient SP7-17 415V Submersible Pump to be mounted and installed on this solar pumping system. The system pumps directly from a bore to an elevated position on Crystal Plains where the customer is then able to gravity feed from their established tank farm to the greater majority of his property. On average the pump transfers 50,000L/day.
"We have been working with Mitch Williams and the team from Dowdens Pumping & Water Treatment's Rockhampton Branch for a number of years and have always been happy with their service and back up support. We highly recommend Dowdens Pumping & Water Treatment's Rockhampton Branch and Mitch Williams for all their help with sourcing what we have needed for efficient stock watering systems & solar pumping applications. But it's not just the products, Dowdens have also installed & commissioned all these pumping systems for us. Cheers."
Owner - Kurrajong Pastoral
The existing pump that Dowdens replaced was an old line shaft MONO pump that was operated by Diesel engine. The installation of the new Grundfos solar system lowered ongoing maintenance and operation costs considerably as the clients no longer had to replace the column due to the accumulation of rust. To ensure this wouldn't happen again Dowdens utilised stainless steel and poly pipe in the construction.
Operating costs were lowered via the system utilising a Grundfos Invertor with Sine Wave Filter Isolation Switch together with a tank level pressure switch - meaning the pump would start and stop automatically, only when needed. This automatic operation eliminated the need for the client to regularly drive to the bore to start and stop the pump. This increased pumping efficiency also saved on the overall cost of diesel to refuel the pump. The Grundfos Invertor with Sine Wave Filter Isolation Switch, together with the Grundfos SP7-17 415V Submersible Borehole Pump were pre-wired on a custom-fabricated steel mounting frame to enable easy 'plug & play' installation. Dowdens supplied 5km of poly pipe for both the tank fill line and the gravity feed lines.
Dowdens Pumping & Water Treatment's Rockhampton branches design philosophy for this project was: Cost Effectiveness - Innovation - Ease of Installation - Simple & Effective Pump Operation - System Reliability & Reduced Ongoing Maintenance. The entire Grundfos RSI Solar Pumping System was designed, manufactured, installed and commissioned on time and within budget.
Kurrajong Pastoral's Crystal Plains Solar Pumping System - Key Components:
As an Australian owned company that began life in 1973 selling and servicing agricultural pumps, Dowdens has grown to employ over 160 staff situated across 4 branches in Mackay, Proserpine, Rockhampton and Brisbane permitting us to confidently service customers throughout Queensland, nationally and internationally. From project inception through to final commissioning - the team at Dowdens has the ability to deliver complete specialised long-term engineered solutions that are practical and innovative, ensuring our clients benefit from greater productivity and reduced downtime.
With dedicated departments of industry trained engineers, draftsmen, project managers, sales staff and tradespeople including fitters, mechanics, polywelders, machinists, plumbers, electricians and boiler makers - Dowdens Pumping & Water Treatment offer an unmatched range of world-class engineering solutions for any type of water management project. We truly are Queensland's premier one-stop-shop for solar pumping and water treatment systems!
Cannonvale was amongst the hardest hit regions during Cyclone Debbie, so it was no surprise to Dowdens Pumping & Water Treatment's Proserpine Branch to hear Queensland Health had been advised they couldn't be guaranteed potable water supply to their Whitsunday Community Health Centre located in Cannonvale immediately after Cyclone Debbie.
Luckily Dowdens Pumping & Water Treatment's Head Office in Mackay had a portable Ultrafiltration Treatment System available, capable of supplying up to 70,000 litres of potable water per day. Queensland Health and the Whitsunday Community Health Centre in Cannonvale instructed Dowdens Pumping to supply/install the unit immediately on a temporary 'Hire' agreement in-case all mains water supply was lost.
There were two water sources available at the time - the mains water supply or bore water from the Proserpine Hospital. Queensland Health instructed Dowdens to connect the UF Treatment System to the bore water supply, in an effort to remain as self-sufficient as possible post-Cyclone Debbie.
Dowdens Pumping have previously completed numerous bore water filtration systems treating bore water with our own brand of PURION Iron Removal Filters, so this emergency UF Treatment System was quick and easy to install. PURION Iron Removal Filters pre-treat the bore water before running it through the Ultrafiltration System which then doses the filtrate with liquid chlorine to further disinfect.
Once treated Dowdens Pumping manually transported numerous loads of the potable water from the Proserpine Hospital (where the UF System was installed) directly to the Whitsunday Community Health Centre in Cannonvale, where it was stored in a potable water grade storage tank. The treated water was then used to supply the medical centre. The entire supply/installation and commissioning was successfully completed on Saturday 1st of April - only 4 days after Cyclone Debbie had hit.
If you are ever in need of potable water during a storm or emergency contact Dowdens Pumping & Water Treatment. Dowdens only require access to a reasonable source of water (bore, dam, creek) and power (generator or mains power) and we can guarantee same day potable water supply, in any situation!
Dowdens Pumping & Water Treatment's Brisbane branch has built a strong relationship with Sullivan Nicolaides Pathology (SNP) after more than 25 years of providing high purity water treatment systems / solutions for 22 of their Commercial Testing Pathology laboratories - from as far north as Cairns, down south to Coffs Harbour and everywhere in between. The majority of Dowdens Pumping & Water Treatment's high purity water treatment systems are used primarily in Sullivan Nicolaides blood testing machines. SNP was formed in 1956 when Dr John Sullivan started a small pathology practice to service local families in and around Brisbane. Dr Nick Nicolaides joined him 18 months later and since then, it has grown to one of the largest and most trusted pathology practices in Australia.The PROBLEM:
Tap or 'town' water contains many substances that if left untreated, can react with the reagents used in controlled laboratory tests, causing positive or negative interference which leads to unreliable test results. Cations such as sodium, calcium, magnesium or iron; anions such as bicarbonate, chloride and sulfate; and other inorganic ions, are commonly found in tap water. A number of other contaminants - such as pyrogens, nucleases, alkaline phosphatase and endotoxins may be present. As they are not harmful for human consumption, they are not thoroughly regulated or tested in the course of South-East Queensland municipalities potable water treatment and distribution. These contaminants are detrimental to experimental / laboratory processes that require precision, high sensitivity and precise instrumental operation.
Water purification is highly dependent upon local (and even site-specific) variations in the make-up of the town / tap water quality, which can differ greatly from place to place. For this reason Dowdens Engineers have designed each and every SNP high purity water treatment system individually, with local and site specific feed water characteristics in mind. The most recent system was installed at SNP's Central Laboratory located in Bowen Hills, QLD.
After careful analysis of the town water being delivered directly to SNP's Bowen Hills Laboratory a turn-key 'looped' treatment system was designed, manufactured and incorporated into SNP's existing Building Maintenance System (BMS). The first stage of this looped system is pre-treatment of the town water via a set of Duplex Carbon Filters and Water Softeners. The water is then fed through Duplex Matten Reverse Osmosis systems and Duplex 10" Deionisers and then stored in four 1,000L loop tanks. This treated water then passes through a set of four Deioniser Polishing Systems which (via a pump) is recirculated into and around the labs as 18 MΩ/cm ultrapure water (UPW).
This 'looped' high purity water treatment system delivers 56,000L of 18 MΩ/cm UPW / day - providing not only the capacity required for SNP's entire Bowen Hills Central Laboratory, but also delivering sufficient redundancy so that during times of service / maintenance the lab and testing machines are never without sufficient UPW to remain operational.
Dowdens Pumping - Brisbane's design philosophy for this project was: Cost Effectiveness - Ease of Installation - Simple & Reliable Plant Operation - System Reliability & Reduction of Ongoing Maintenance Costs. The entire SNP high purity water treatment system was designed, manufactured, installed and commissioned on time and within budget.
Sullivan Nicolaides Pathology's Central Laboratory [Bowen Hills, QLD] - Key Components:
As an Australian owned company that began life in 1973 selling and servicing all manner of water treatment equipment, Dowdens has grown to employ over 160 staff situated across 4 branches in Mackay, Proserpine, Rockhampton and Brisbane permitting us to confidently service customers throughout Queensland, nationally and internationally. From project inception through to final commissioning - the team at Dowdens has the ability to deliver complete specialised long-term engineered solutions that are practical and innovative, ensuring our clients benefit from greater productivity and reduced equipment downtime.
With dedicated departments of industry trained engineers, draftsmen, project managers, sales staff and tradespeople including fitters, mechanics, polywelders, machinists, plumbers, electricians and boiler makers - Dowdens Pumping & Water Treatment offer an unmatched range of world-class engineered solutions for any type of water management project. We truly are Queensland's premier one-stop-shop for pumping and water treatment systems!
Grundfos has long been regarded for their high quality and reliable pumps. The Grundfos SCALA2 takes design innovation, comfort and simplicity to the next level and is set to be a game changer in domestic boosting. The NEW Grundfos SCALA2 is a robust, fully integrated, self-priming pump suitable for use from both above and below ground water sources. The compact system features a pump, motor, tank, sensor, drive and non-return valve in one compact unit that is quick and easy to install.
The SCALA2 is an energy efficient pump featuring an integrated speed controller that ensures constant water pressure regardless of variations in demand or inlet pressure. For those living in areas of poor power supply or those that are sometime affected by power outages, the SCALA2 can also be run on a generator, due to its ability to be able to handle varying voltages.
The variable speed controller also matches the power consumption with the required water output, which also helps to conserve energy and reduce your energy bills. To protect the pump and help ensure a long life, the SCALA2 includes a range of protective features. Dry run protection automatically stops operation when the water source runs out, to help prevent damage, and the anti-cycling feature detects any unnatural cycling and alerts the user via the protection indicator on the control panel.
Another unique benefit of the SCALA2 is its quiet operation, thanks to the permanent magnet motor and water cooling technology. The high efficiency motor is significantly quieter than traditional speed-controlled motors and the SCALA2 is cooled by the water it pumps, eliminating the need for a noisy fan. This makes the SCALA2 one of the quietest domestic boosting pumps currently available on the market.
For ease of selection, the SCALA2 suits most domestic pressure boosting applications and is capable of supplying water for small single level homes up to larger multi-storey homes.
Dowdens Pumping & Water Treatment [Mackay] have delivered yet another High Profile Soft Hose Boom Irrigator to a local Ilbilbie Sugarcane Farmer. Longtime Dowdens customer Brian Stevens operates a number of sugarcane farms in and around Ilbilbie, QLD. Due to lack of rainfall during the 2014/15 growing season, and a desire to lower his overall irrigation costs Brian decided to purchase a RAINSPAN SB2000 High Profile Soft Hose Boom Irrigator to better facilitate the irrigation of his cane.
Wanting to purchase his new irrigator from a dependable Queensland business Brian contacted the Dowdens Mackay Agricultural Sales Team - one of the most experienced Ag sales teams in Australia, with over 125 years of combined irrigation system design and operational experience between them. As a company that has built its foundation on the servicing and development of agricultural pumping systems, Dowdens Pumping & Water Treatment have the experience to engineer a solution to suit any agricultural application.
Jeff Roberts from the Dowdens Mackay Agricultural Sales Team visited Brian's farm on a number of occasions to investigate, design and then match an irrigator and irrigation plan to best suit the 121ha property. Taking into consideration the terrain, the farms location (near the coastline - a high wind region), existing pump capabilities and source water availability shortages Jeff suggested Brian purchase a RAINSPAN SB2000 93m High Profile Soft Hose Boom Irrigator.
Sugarcane farmer Brian Stevens had for some time wanted to shift away from high pressure irrigation at his Ilbilbie farm, this was due in part to the high coastal winds the property endures year round playing havoc with his irrigation sprinklers. High pressure irrigation was no longer viable for this particular farm as it equated to water was being blown off crop, Brian's associated pumps working hard to deliver high pressure source water to existing soft hose irrigators and excessive mains power being consumed to run said pumps.
Moving from high pressure sprinklers to a low pressure RAINSPAN SB 2000 Dowdens has been able to deliver Brian considerable savings with his overall irrigation costs. The RAINSPAN SB2000 only requires approximately half the pressure to run compared to the previous high pressure irrigators. This has seen between a 30% - 40% decrease in farm irrigation electricity costs.
The low pressure RAINSPAN SB2000 Boom is far less susceptible to high winds, meaning Brian now has the potential to irrigate day or night, regardless of wind conditions. Essentially doubling his irrigation potential each day (the previous high-pressure system needed to be shut down during high winds experienced each night).
The RAINSPAN SB2000 Boom was found to be between 15% - 25% more efficient with its water application uniformity and distribution compared to the previous high pressure sprinkler irrigators. Simply put, Brian can now irrigate his sugarcane in a more cost-effective manner, utilising the limited water available to him more efficiently.
The RAINSPAN SB2000 is an extremely efficient and reliable low pressure irrigator that when installed and operated correctly saves farmers water, energy, time and money whilst increasing overall farm yields.
Key RAINSPAN SB2000 Boom Irrigator features listed below:
For well over 40 years Dowdens Pumping & Water Treatment have been selling & servicing irrigation products throughout Central & Northern Queensland - designing each and every system to improve farming efficiencies, reduce downtime and increase the longevity of pumps / irrigators. CONTACT US today and let us help improve your farms productivity while lowering your overall irrigation operating costs!
Dowdens Pumping & Water Treatment are proud to announce securing Australia-wide exclusivity of the MIRACELL Rotating Biological Contactors (RBCs) Sewage Treatment Systems. MIRACELL RBCs are the systems are most preferred globally by customers who clearly understand the economic value in purchasing an expertly designed and professionally built Sewage Treatment System!
MIRACELL RBC Sewage Treatment Systems are fully automatic, modular designed Rotating Biological Contactor (RBC) treatment systems specifically designed for sewage treatment applications in capacities ranging from 50 to 20,000 equivalent people (treatment of between 10m3 up to 4000m3 / day). Representing the ultimate in Sewage Treatment Systems, a MIRACELL RBC consumes as little as one fifth of the electricity and requires as little as one third of the space of its competitors based on the activated sludge technology.
Having exclusive rights to MIRACELL RBCs has increased Dowdens capacity to design, supply, install and service large scale Sewage Treatment Systems suitable for use by municipalities, caravan parks, mining camps and a wide range of other commercial / industrial sites where onsite sewage treatment is needed.
Dowdens Pumping & Water Treatment employs an experienced team of WTP and STP Project Specialists comprising of Mechanical and Process Engineers, Project Managers, Draftsmen with 3D Autocad skills and qualified installation and service crews, together with our in-house workshop facilities for the fabrication of steel and stainless steel skids and bases, Dowdens has little to nil reliance on outside contractors when delivering complex Water and Sewage Treatment systems - in essence we are a 'one-stop pumping, water and sewage treatment shop'.
Examples of Dowdens Water and Sewage Treatment projects:
Dowdens Pumping & Water Treatment's Rockhampton branch were engaged by local beef cattle graziers Lance and Colleen Sypher (located in Alpha, QLD) to deliver a unique surface mounted Solar Array and Pump Float to supply onsite dam water to both their residence and the property's many cattle watering troughs.
Lance and Colleen Sypher approached Dowdens Rockhampton seeking a design for a solar pumping system with the ability to float on their dam, eliminating the need for any power cables or pump modules to be placed on the bank as is the case with traditional dam solar pumping systems. Having the unit completely isolated (floating) on the surface of the dam would remove the potential for the pumping unit sustaining damage from cattle walking along the edge of the dam. Cattle are known to cause damage to solar pump modules (in particular the associated power cables) that are situated on the edge of dams.
The innovative solar pumping unit design that Dowdens developed needed to meet a required flow rate (during the summer months on average the pumps required duty is 25,000 L/day @ 10m total head). Part of this new design incorporated the solar arrays being installed level with the dams surface, the main advantage of this design feature means the pumps power supply is not affected if the floating pontoon swings or floats across the dam. Having the solar arrays set at an angle, as is found on most traditional solar pumping units, would mean the pontoon would need be to be anchored to the floor of the dam (to avoid any rotation away from direct sun), thereby substantially increasing the overall cost of this project. Angled arrays would have also increased the potential for the arrays to catch any high winds, potentially flipping the unit over into the dam.
Dowdens Pumping & Water Treatment's Rockhampton branch specialises in the design, manufacture and installation of innovative customised Solar Pumping systems for the commercial, agriculture and mining sectors of Central Queensland and the greater Capricorn Coast regions.
The final design incorporated a Mono Pumps 600 Watt SUN-RAY SRX Solar Pump due to it's highly efficient, self-priming helical rotor pump. The pontoon has been designed in a way that it can accommodate a wide range of solar pumping units, making it customisable for whatever site requirements are presented. Dowdens believe this is the first time any pump shop has mounted both the solar arrays and pump unit on a float for this application. Having the solar pump operating independently saves the customer spending time and money travelling to and from the dam each day to switch on the pump.
The entire solar pump float system was designed, manufactured, installed and commissioned on time and within budget. Dowdens Pumping & Water Treatment's Rockhampton branches design philosophy for this project was: Cost Effectiveness - Innovation - Ease of Installation - Simple & Effective Pump Operation - System Reliability & Reduced Ongoing Maintenance.
Dowdens Pumping Rockhampton's Unique Solar Pump Float - Key Components:
Dowdens Pumping & Water Treatment's Proserpine branch provide a range of products and services to island resorts throughout the Whitsundays and Northern Queensland; supplying and servicing everything from pool pumps to major sewage treatment / pumping stations and irrigation systems. We pride ourselves on being able to provide a large range of products across all facets of resort infrastructure.
Dowdens Pumping & Water Treatment's Proserpine branch regularly service customers across local off shore resorts, as well as working extensively with mainland tourist attractions and resorts for both sales and servicing. With extensive knowledge and experience in this area we are confident that our team of experts can provide solutions to clients problems. Dowdens Pumping carries a large range of spare parts and our service team are proud to provide comprehensive and professional after-sales service.
Recently Dowdens Proserpine were engaged by Fullshare Holdings (owner / operators of the Sheraton Grand Mirage Resort Port Douglas) to upgrade 5 existing onsite pump stations that had reached the end of their service life. At the projects inception Dowdens Proserpine conducted a thorough audit of the onsite pumping systems - the subsequent detailed report submitted to Fullshare Holdings resulted in Dowdens being awarded the contract to replace the ageing sewage pump stations. Dowdens Proserpine then set about designing a more efficient and reliable sewerage pump system that was to include smaller and more energy efficient Grundfos pumps, resulting in a reduction in the required maintenance and considerably lower overall energy use onsite. Dowdens Pumping & Water Treatment are Authorised Grundfos Dealers throughout the Whitsundays / Mackay / Rockhampton regions.
"Fullshare (owners of Sheraton Grand Mirage Resort & Mirage Country Club) recently engaged Dowdens Pumping & Water Treatment's Proserpine branch to carry out an on-site audit & submit a report on the condition & performance of our 30 year old sewage pump stations. This audit & subsequent detailed report was thorough & included recommended actions, therefore allowing Fullshare to be fully informed on the condition & improvements required to improve the condition & performance of these important components of our asset. Following a Tender process, we engaged Dowdens Pumping & Water Treatment to carry out the recommended upgrade works to the sewage pump stations.
The challenges of the project were met well by Dowdens Pumping & Water Treatment under the management & extensive office / site based efforts of Kevin Krog (Dowdens Proserpine branch) & his industrial workshop team. Such challenges faced were a fully operational Resort & Country Club, difficult access to some stations, 30 year old supporting infrastructure & services including power supplies as well as contending with it being the wettest & most humid time of the tropical year. Kevin was also excellent at assisting us to liase with the Douglas Shire Council for these works. We will continue to utilise Dowdens Pumping & Water Treatment's expertise & personnel at this property when the need arises & would thoroughly recommend them for these types of works."
Once the design was accepted Dowdens began works that would see 10 new Grundfos sewerage pumps being installed in 5 existing pump stations. The projects scope included supplying and fitting all rails, brackets, lifting chains, concrete pump station lids and non-return valves. Together with the design and installation of Grundfos electronic control panels (Grundfos CU362 Waste Water Controllers) & remote monitoring systems (Grundfos Remote Management [GRM]) which allows for SMS & Email to be sent to relevant site operators alerting them to any faults. The GRM system also allows for system alarms to be reset and pump duties to be modified remotely via any smart-phone or PC. Full product and system descriptions can be viewed below.
The aim of this project was to provide a modern and efficient sewerage pumping system that was energy efficient, reliable, had improved remote monitoring capability and increased level of safety for Dowdens Servicing and onsite technicians. The Dowdens Infield Service Crew began by removing the existing 30-year-old pumps, rails, brackets, lifting chains, heavy concrete lids and control panels. These were replaced with more efficient and reliable Grundfos pumping and monitoring equipment. During installation and commissioning Dowdens had to schedule works to meet the resorts strict operation requirements, ensuring the project proceeded with little to no impact on the resort guests.
The existing concrete lids were damaged and unsafe and needed to be replaced. Dowdens provided 'light lift' aluminium lids with integrated safety grates (pictured below) to minimise the risk of falling into the wet well whilst servicing the pumps. 3 out of the 5 existing control panels were deemed unsafe by Dowdens Electricians and required replacement with new stainless steel panels incorporating the Grundfos CU362 Pump Controllers and Grundfos Variable Frequency Drives on the 2 main pump stations. Dowdens also provided Sheraton Grand Mirage Resort Port Douglas with scheduled servicing of the Grundfos SEV & SE1 pumps; Grundfos CU362 Waste Water Controllers; Grundfos Remote Management [GRM] Systems; Dowdens custom built aluminium lids with safety grates; Stainless steel pump rails; 800kg rated lifting chains & the Backflow protection on wash down taps. The entire project was delivered on time and within budget.
Dowdens Pumping & Water Treatment design philosophy for this project was: Cost Effectiveness - Current Best Practice - Ease of Installation - Simple & Effective Plant Operation - Pump Station Reliability - Advanced Remote Management Capabilities - Reduced Ongoing Maintenance.
Sheraton Grand Mirage Resort (Port Douglas) - Sewage Pump Stations Key Components:
Dowdens Pumping and Water Treatment have successfully designed, manufactured and commissioned a self-contained Solar Emergency Eye Wash and Safety Shower. The safety station incorporates both safety shower and eye wash facilities, which are supplied from a water tank via a solar powered Grundfos pump.
This unit was designed and manufactured to comply with Australian Standards AS4775-2007.
Dowdens supplied the portable Solar Eye Wash and Safety Shower station to Downer EDI Mining Blasting Services for use at the Rio Tinto Coal Mount Thorley open cut coal mines (located 15km South West of Singleton in the Hunter Valley region of NSW).
Project's Supply Scope: