HOW TO REGISTER FOR GRUNDFOS DOUBLE WARRANTY
All eligible Grundfos pumps* purchased must be registered in-store at either the Rockhampton Branch or Mackay Branch of Dowdens Pumping & Water Treatment (Grundfos Authorised Dealers) from which the pump is purchased from in order to qualify for DOUBLE WARRANTY. Please be aware that there is no other way to register eligible pump* purchases for DOUBLE WARRANTY!
Once a Grundfos product has been successfully registered in-store by Dowdens Pumping & Water Treatment (Mackay or Rockhampton Branches), customers will receive an email confirmation of the registration sent to their nominated email address. A copy of this confirmation must be kept, in addition to the original Tax Invoice as proof of purchase.
* BELOW IS AN OVERVIEW OF THE ELIGIBLE GRUNDFOS PUMPS:
Peabody Energy Australia have engaged Dowdens Pumping & Water Treatment's [Mackay] Engineering Department & Fabrication Workshop to deliver a Specialised Pontoon Pumping System for use at their Moorvale Coal Mine, located 156 kilometres South West of Mackay, QLD. This project presented a number of challenges for the Dowdens Mackay engineering and fabrication staff, including but not limited to an extremely tight delivery timeline of only 8 weeks!
Peabody Energy's Moorvale Mine is an open-cut coal mine that produces low-volatile pulverized coal injection (PCI) coal, coking coal and thermal coal for export markets. The Moorvale Coal Mine is particularly challenging for its operators due to the coal seam being quite narrow with a number of fault lines. This requires excavators often having to work in confined areas. The three piles that make up the Moorvale coal seams are mined independently of each other.
Dowdens Specialised Pontoon Pumping System was needed to provide Peabody Energy more reliable access to good quality Raw Water from an on-site dam. This raw dam water was then to be pumped directly to the onsite Coal Handling & Preparation Plant (CHPP). The existing supply water was limited and of poor quality. Dowdens new pontoon pumping system allowed for an increased volume of water to be pumped from a dam containing higher quality raw water. Subsequently the Specialised Pontoon Pumping System that Dowdens supplied has helped facilitate an improvement in the CHPP's daily operations.
"This particular project had a tight lead & build delivery timeline (approximately 8 weeks). During this time Dowdens were in regular contact with us, the project coordination and regular contact I received from Dowdens Engineers enabled me to better plan for the delivery and installation of the gangway and pontoon, which required a 100 tonne crane to be booked and ready onsite for the unloading and installation.
Dowdens Engineering Department was prompt and professional in helping resolve revisions in the project scope. The design and the way the pontoon was packaged and delivered added to the "Zero Incidents" achievement during the installation of the Pontoon on site. I was satisfied with the product, price and customer service provided by Dowdens Pumping & Water Treatment - Mackay"
This project required both Dowdens Engineering Dept. & Fabrication Teams to deliver an innovative solution not previously attempted in-house. It was the first time Dowdens had manufactured 12m length gangways or a pontoon with a total weight of over 6 tonne. The total pontoon weight includes all steel work, flooring, pumps, piping etc. and is displaced using HDPE (high density polyethylene) Floats. The longest gangway Dowdens had supplied previously measured 8m in length, with the largest pontoon previously fabricated weighing in at 4.5 tonnes.
The new system meant Dowdens existing in-house designs had to be modified / improved with new floats being selected in order to safely carry the increased platform weight. Additional weight saving measures were implemented by Dowdens Engineers such as the use of light weight / high strength aluminium mesh flooring.
The timeline to design this pontoon pumping solution, manufacture the components and have them delivered to site was extremely tight. Engineering - Concept Design - Drawings & In-House Fabrication of the unique Pontoon Pumping System was completed & delivered to Moorvale Mine within their specified 8 week time frame!
No other pumping / manufacturing / engineering firm in Queensland are able to deliver such an all-encompassing product solution within the above mentioned time-frame.
Dowdens design philosophy for this project was: Fast Turnaround - Cost Effectiveness - Ease of Installation - Simple Plant Operation - Plant Reliability & Reduced Maintenance.
Key Project Features:
Cannonvale was amongst the hardest hit regions during Cyclone Debbie, so it was no surprise to Dowdens Pumping & Water Treatment's Proserpine Branch to hear Queensland Health had been advised they couldn't be guaranteed potable water supply to their Whitsunday Community Health Centre located in Cannonvale immediately after Cyclone Debbie.
Luckily Dowdens Pumping & Water Treatment's Head Office in Mackay had a portable Ultrafiltration Treatment System available, capable of supplying up to 70,000 litres of potable water per day. Queensland Health and the Whitsunday Community Health Centre in Cannonvale instructed Dowdens Pumping to supply/install the unit immediately on a temporary 'Hire' agreement in-case all mains water supply was lost.
There were two water sources available at the time - the mains water supply or bore water from the Proserpine Hospital. Queensland Health instructed Dowdens to connect the UF Treatment System to the bore water supply, in an effort to remain as self-sufficient as possible post-Cyclone Debbie.
Dowdens Pumping have previously completed numerous bore water filtration systems treating bore water with our own brand of PURION Iron Removal Filters, so this emergency UF Treatment System was quick and easy to install. PURION Iron Removal Filters pre-treat the bore water before running it through the Ultrafiltration System which then doses the filtrate with liquid chlorine to further disinfect.
Once treated Dowdens Pumping manually transported numerous loads of the potable water from the Proserpine Hospital (where the UF System was installed) directly to the Whitsunday Community Health Centre in Cannonvale, where it was stored in a potable water grade storage tank. The treated water was then used to supply the medical centre. The entire supply/installation and commissioning was successfully completed on Saturday 1st of April - only 4 days after Cyclone Debbie had hit.
If you are ever in need of potable water during a storm or emergency contact Dowdens Pumping & Water Treatment. Dowdens only require access to a reasonable source of water (bore, dam, creek) and power (generator or mains power) and we can guarantee same day potable water supply, in any situation!
Wesfarmers Resources, a significant Australian producer of metallurgical coal engaged Dowdens Pumping & Water Treatment's Industrial Workshop [Mackay branch] to deliver fast-turnaround servicing to a large selection of DAVEY Water Products Vertical Multistage In-Line Pumps [pictured below] that are used onsite at their Curragh Coal Mine, located 30km north of Blackwater in Central Queensland. This servicing project presented a number of challenges for the Dowdens Mackay Industrial Workshop, none more important than the tight timelines in which these repairs needed to be completed.
These DAVEY Vertical Multistage In-Line Pumps play a crucial role in the operation of the mine as they are used in various dewatering applications and also to boost supply of water to all of Curragh Coal Mine's various processing areas - including the vitally important Coal Handling & Preparation Plant (CHPP). Wesfarmers are supremely confident in having their pumps serviced by Dowdens Pumping, because after many years of working together they know Dowdens always aim to provide the sale / service of suitable pumps that maximise service life and minimise power usage and downtime. Improving levels of equipment utilisation whilst reducing planned / unplanned maintenance downtime increases the overall productivity of a coal mine.
Wesfarmers Curragh Coal Mine is an open-cut coal mine that provides metallurgical coal for export markets and supplies steaming coal to the Queensland Government's Stanwell Corporation under a long-term contract. Stanwell operate two major electricity generation assets, the Stanwell Power Station located in Central Queensland and the Tarong Power Station, located in the South Burnett, Southern Queensland. Wesfarmers Curragh Coal Mine has a well-established and geographically diverse customer portfolio with a number of long-standing relationships with world-leading steel-makers.
Like with any pump that arrives to Dowdens Pumping - Mackay's Industrial or Domestic Workshop, these Davey VM Vertical Multistage In-Line Pumps were serviced using Dowdens established workshop repair procedures. It was these established procedures and highly regarded workmanship that prompted Wesfarmers Resources to award Dowdens this important servicing contract. Dowdens Pumping - Mackay are so confident in our Workshop Servicing Capabilities we offer a "12 MONTH WORKMANSHIP GUARANTEE" for any service completed in-house - this is by-far the best guarantee available in or around Mackay, QLD. All pumps were successfully serviced and returned to site within Wesfarmers specified deadlines, meaning less downtime for Curragh Mine's related water infrastructure.
A very brief synopsis of this projects Key SERVICING Procedures are listed below:
Since opening in Mackay back in 1973, Dowdens has grown to employ over 160 staff situated across 4 branches in Mackay, Proserpine, Rockhampton and Brisbane permitting us to confidently service customers throughout Queensland, nationally and internationally. Dowdens services now cover all aspects of water engineering and fluid handling resource management for the residential, commercial / industrial, agricultural and mining sectors. From project inception through to final commissioning - the team at Dowdens has the ability to deliver complete specialised long-term engineered solutions that are practical and innovative, ensuring our clients benefit from greater productivity and reduced downtime.
With dedicated departments of industry trained engineers, draftsmen, project managers, sales staff and tradespeople including fitters, mechanics, polywelders, machinists, plumbers, electricians and boiler makers - Dowdens Pumping & Water Treatment offer an unmatched range of world-class engineering solutions for any type of water management project. We truly are Queensland's premier one-stop-shop for pumping and water treatment systems! CLICK HERE TO LODGE AN ONLINE PUMP SERVICE REQUEST, OR REQUEST AN OBLIGATION FREE QUOTE.
Grundfos has long been regarded for their high quality and reliable pumps. The Grundfos SCALA2 takes design innovation, comfort and simplicity to the next level and is set to be a game changer in domestic boosting. The NEW Grundfos SCALA2 is a robust, fully integrated, self-priming pump suitable for use from both above and below ground water sources. The compact system features a pump, motor, tank, sensor, drive and non-return valve in one compact unit that is quick and easy to install.
The SCALA2 is an energy efficient pump featuring an integrated speed controller that ensures constant water pressure regardless of variations in demand or inlet pressure. For those living in areas of poor power supply or those that are sometime affected by power outages, the SCALA2 can also be run on a generator, due to its ability to be able to handle varying voltages.
The variable speed controller also matches the power consumption with the required water output, which also helps to conserve energy and reduce your energy bills. To protect the pump and help ensure a long life, the SCALA2 includes a range of protective features. Dry run protection automatically stops operation when the water source runs out, to help prevent damage, and the anti-cycling feature detects any unnatural cycling and alerts the user via the protection indicator on the control panel.
Another unique benefit of the SCALA2 is its quiet operation, thanks to the permanent magnet motor and water cooling technology. The high efficiency motor is significantly quieter than traditional speed-controlled motors and the SCALA2 is cooled by the water it pumps, eliminating the need for a noisy fan. This makes the SCALA2 one of the quietest domestic boosting pumps currently available on the market.
For ease of selection, the SCALA2 suits most domestic pressure boosting applications and is capable of supplying water for small single level homes up to larger multi-storey homes.
Longreach Regional Council recently engaged Dowdens Pumping & Water Treatment's Mackay & Rockhampton branches to manufacture and install a specialised pool water treatment system for the Yaraka Community Pool in Yaraka (a small town in Central West Queensland located 220 kilometres south of Longreach).
This project began with Longreach Regional Council asking for tender submissions to fully upgrade the Yaraka's Pool onsite filtration & treatment systems. Dowdens Pumping & Water Treatment was successful in winning the tender thanks to our price competitiveness, delivery times and unique in-house fabrication capabilities. On hearing about the tender a representative from the Dowdens Rockhampton branch immediately attended the pool to properly assess and quote the job. It quickly became apparent that a specialised filtration system was needed due in part to the pools remote location (limiting the possibility of regular system servicing), and the extreme weather patterns (high temperatures, dust storms & limited / sporadic rainfall) experienced in Central QLD.
Dowdens then set about designing the new filtration system utilising inhouse Engineering, Workshop Fabrication & Mobile Pool Servicing Departments. The end result was a unique twin-filtration systems that was mounted onto a fabricated galvanised skid to aid in maneuverability, ease of installation & transportation. The skid base was fabricated specifically to fit the existing shed onsite.
Having all the system components plumbed up on a single sturdy base made installation easy as only the Pump Inlet, Pool Water Return and Wastewater Pipes needed to be connected and the system was ready to go. The skid comprised 2x Pool Glass Media Filters, 2x Pool Pumps and 2x Salt Water Chlorinators. The Salt Water Chlorinators are fully automated allowing for round the clock (controlled via sensors) pH and chlorine / acid dosing together with chlorine generation. This has drastically reduced the need for regular onsite water testing and manual chemical dosing at the community pool. On Dowdens recommendation Longreach Regional Council also purchased a Dolphin Robotic Pool Cleaner which has noticeably improved the pools cleanliness.
All design, manufacture, delivery and installation / commissioning was successfully completed by Dowdens well within Longreach Regional Council's delivery deadline of six weeks.
The Yaraka Community Pool is now clean and ready for summer. The new equipment Dowdens supplied has reduced the need for costly regular maintenance whilst improving the automation of the pools chlorine levels - keeping the pool sanitised and chemically balanced at all times is extremely important for any community pool. Dowdens Pumping & Water Treatment's design philosophy for this project was simple: Cost Effectiveness - Ease of Installation - Simple & Effective System Operation - System Reliability & Delivering Greatly Reduced Ongoing Maintenance Requirements.
Yaraka Community Pool Filtration System ~ Key System Features & Components:
Here are two videos taken from the latest series of 'Irrigation Efficiency' Case Studies produced by the Dowdens Pumping & Water Treatment Agriculture Department.
The first video illustrates the remarkable energy and water use savings that have resulted from a Valley Polyline Pivot installation at Tony Bugeja's local Mackay Sugar Cane Farm located in Homebush, QLD.
The second video illustrates the considerable energy and water use savings that have resulted from a Variable Speed Drive Irrisys irrigation system working in conjunction with a Valley Centre Pivot and Davey pump on John Fox's 300ha Sugar Cane Farm located in Wagoora, QLD.
Dowdens Pumping & Water Treatment [Mackay] have delivered yet another Soft Hose Travelling Irrigator to a local Sarina Sugarcane Farmer.
Harvey Matsen [pictured below] operates a 100ha sugarcane farm in Sarina. Due to the lack of rainfall during the 2014/15 growing season he decided to purchase a TRAILCO T-450-2 Soft Hose Travelling Irrigator to better manage the irrigation of his cane.
Wanting to purchase his new irrigator from a local business Harvey sought the services of the Dowdens Mackay Agricultural Sales Team - one of the most experienced Ag sales teams in Australia, with over 125 years of combined irrigation system design and operational experience between them. As a company that has built its foundation on the servicing and development of agricultural pumping systems, Dowdens Pumping & Water Treatment have the experience to engineer a solution to suit any agricultural application. For over 40 years Dowdens Pumping & Water Treatment have been selling & servicing irrigation products throughout Central & Northern Queensland - designing each and every system to improve farming efficiencies, reduce downtime and increase the longevity of pumps / irrigators.
Jeff Roberts from the Dowdens Mackay Agricultural Sales Team visited Harvey's farm on a number of occasions to investigate, design and then match an irrigator and irrigation plan to best suit the property. Taking into consideration the terrain, existing pump capabilities and source water availability Jeff suggested Harvey purchase a TRAILCO T-450-2 Soft Hose Travelling Irrigator with irrigation gun.
Harvey has access to pressurised irrigation water from the nearby Kinchant Dam. Located in Sarina near Kinchant Dam, meaning this farm has access to irrigation water coming via the Eton Water Supply Scheme. Kinchant Dam, situated near Mt Kinchant, 6kms southeast of Mirani, is the only major storage in the Eton Water Supply Scheme. It was constructed to capture runoff water from the small portion of the catchment of Sandy Creek and water pumped from the Pioneer River. Three water harvesting pump stations are located at Mirani Weir below the confluence of Cattle Creek and the Pioneer River, and divert water into an 8km diversion channel into Kinchant Dam. At farm door the dam feed water arrives at between 20 - 30psi. With the TRAILCO T-450-2 Soft Hose Travelling Irrigator needing a higher pressure to operate efficiently Dowdens utilised the farm's existing Power-Take-Off (PTO) Tractor driven booster pump, raising the feed water to over 70psi.
The T-450-2 is able to apply 50mm of water onto a 2ha area of cane whilst travelling along 300m of 4" soft hose - delivering 22.5L/sec @ 70psi. Together with flood irrigation (using the gravity fed Kinchant Dam feed water), an existing travelling irrigator and the new T-450-2 Harvey can now irrigate his property in half the time. In times of low rainfall when young cane is most vulnerable to dry soil conditions, Harvey can now irrigate his young cane faster ensuring they take root quicker and go on to deliver a better overall yield. The T-450-2 is an extremely efficient and reliable soft hose travelling irrigator - so much so it can easily pull Harvey's tractor towards it as it travels down the feed hose on an irrigating run [pictured below].
Dowdens Pumping and Water Treatment have successfully designed, manufactured and commissioned a self-contained Solar Emergency Eye Wash and Safety Shower. The safety station incorporates both safety shower and eye wash facilities, which are supplied from a water tank via a solar powered Grundfos pump.
This unit was designed and manufactured to comply with Australian Standards AS4775-2007.
Dowdens supplied the portable Solar Eye Wash and Safety Shower station to Downer EDI Mining Blasting Services for use at the Rio Tinto Coal Mount Thorley open cut coal mines (located 15km South West of Singleton in the Hunter Valley region of NSW).
Project's Supply Scope:
Dowdens Pumping & Water Treatment's Mackay branch was engaged by Anglo American - Moranbah North Coal Mine to design, engineer and build a boost pump station to supply raw water to the longwall area. Dowdens Pumping & Water Treatment designed and built the longwall boost pump station utilising dual variable speed pumps to enable the station to cater for varying duties as the underground workings progress further away from the station.
Anglo American's Moranbah North coal mine began operation in 1998 as an underground longwall mine and currently supplies 4.5m tonne annually of high fluidity premium hard coking coal mainly for export to iron and steel manufacturers in Japan, Korea and Taiwan.
All design, fabrication, installation & commissioning of the longwall boost pump station was undertaken by Dowdens Mackay's in-house Engineering, Fabrication & Workshop Departments and all electrical componentry of the longwall boost pump station was supplied, installed and commissioned by Major Electrical. With a history of successful installations over the past 20 years throughout the Queensland Mining Sector Dowdens Pumping & Water Treatment have the ability to expertly design / manufacture / install and commission specialised pumping and water treatment solutions that are built primarily in-house & onsite to our client's specific unique requirements.
Dowdens dedicated departments of industry trained engineers, draftsmen, project managers, sales staff and tradespeople including fitters, mechanics, polywelders, machinists, plumbers, electricians and boiler makers enable us to offer an unmatched range of world-class engineering solutions for any type of water management project. We truly are Queensland's premier one-stop-shop for pumping and water treatment systems!
"The longwall booster pump station was taken underground into immediate service after only a couple of days. There is normally a one or two month delay with above ground commissioning for all new units. Since the pump powered up after the first run it has not stopped running and is sitting at only 10% duty. The longwall has cut 128,000 tonnes so far which is exceptional. Any future boost pump orders from Dowdens Pumping & Water Treatment will not require any changes to the design or manufacture saving us both time & money."
The pump station boosts water pressure to the longwall currently some 6,000m away. Comprehensive 'pre-challenge' testing was completed prior to the station being transported to site, with all parameters being set during this time. Dowdens internal teams of specialised engineers, CAD draftsmen and tradespeople were able to design and build the station on time and to a tight budget, with Anglo American extremely happy with the work undertaken and product supplied.
Key Pump Station Features:
Total Water Volume Transfer: 30L/sec @ 80m head (currently)