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FEATURED CASE STUDIES & LATEST NEWS

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Loyal Dowdens Customer WINS Lucky Buys Major Prize Draw

Friday, 15 April 2016

Dowdens Pumping & Water Treatment would like to congratulate local Mackay resident Sam Sheehan who won a prize in the 46th Lucky Buys Rewards Major Prize Draw.

Dowdens Pumping & Water Treatment together with 15 other local Mackay retailers operate an in-store loyalty program, 'Lucky Buys Rewards' which is provided and managed by The Loyalty Group, operating loyalty programs in Australia since 1988.

Sam won this fantastic prize simply by shopping at Dowdens and presenting his Lucky Buys Rewards card at the sales counter. Every purchase made with a Dowdens Rewards card automatically enters the shopper into the regular Major Prize Draw for a chance to win cars, holidays and other major prizes.

Dowdens Rewards cards can also be used when shopping at any of the other 15 local participating retailers for even more chances to win. The Dowdens loyalty program encourages shoppers to support locally owned businesses, which in turn helps build strong communities and create more jobs locally.

Don't have a ‪Dowdens Rewards Card‬ yet? Sign up online for FREE!

The Lucky Buys Rewards program gives local businesses a strong competitive advantage, required when competing with larger shopping chains, online shopping and dealing with the Mackay region's current economic downturn.

Dowdens Pumping & Water Treatment and Lucky Buys Rewards are helping to keep it local!

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Remote Agricultual Solar Pump System

Case Study

Customer: Appleton Pastoral Company

Location: Alpha, QLD

Specifications & Features:

Dowdens Pumping & Water Treatment are proud to be promoting the very latest innovations and energy savings available via our professionally engineered solar pumping systems for the farm or homestead.

Appleton Pastoral Company (a Queensland Beef Cattle Enterprise with several properties across Central Queensland) purchased a solar pumping system to manage their onsite stock water reserves.

The system was required to pump from Appleton Pastoral Company's new dam to a turkeys nest holding dam (geographically located at the top of a major elevated ridge in Alpha).

The system pumps on average 100,000L / day @ 20m total head. From the turkeys nest the stock water then gravity feeds several kilometres down the elevated ridge to troughs and other water tanks located throughout the property.

Dowdens Pumping & Water Treatment's Rockhampton branch will be in attendance and exhibiting at the triennial Beef Australia 2015 exhibition May 4th - 9th in Rockhampton, QLD - come visit us in the Walter Pearce Pavilion @ Beef Australia 2015 on stands P27 & P54 to view the latest technological innovations in solar pumping, water treatment, small and large scale irrigation and speak to our experienced team to learn more about our efficient fluid handling solutions.

Appleton Pastoral Company's New Dam Located In Alpha, QLD

Details:

Key Project Features:


Dowdens Pumping & Water Treatment are not limited to the Grundfos solar pumps - we offer a wide range of all the leading solar pumping brands basing their application on clients preference, price and of course suitability to specific site pumping requirements.

Grundfos SQFlex Centrifugal Pump Floats In The Dam
 
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Dowdens Pumping & Water Treatment secure rights to MIRACELL Sewage Treatment Systems

Monday, 1 December 2014

Dowdens Pumping & Water Treatment are proud to announce securing Australia-wide exclusivity of the MIRACELL Rotating Biological Contactors (RBCs) Sewage Treatment Systems. MIRACELL RBCs are the systems are most preferred globally by customers who clearly understand the economic value in purchasing an expertly designed and professionally built Sewage Treatment System!

MIRACELL RBC Sewage Treatment Systems are fully automatic, modular designed Rotating Biological Contactor (RBC) treatment systems specifically designed for sewage treatment applications in capacities ranging from 50 to 20,000 equivalent people (treatment of between 10m3 up to 4000m3 / day). Representing the ultimate in Sewage Treatment Systems, a MIRACELL RBC consumes as little as one fifth of the electricity and requires as little as one third of the space of its competitors based on the activated sludge technology.

Having exclusive rights to MIRACELL RBCs has increased Dowdens capacity to design, supply, install and service large scale Sewage Treatment Systems suitable for use by municipalities, caravan parks, mining camps and a wide range of other commercial / industrial sites where onsite sewage treatment is needed.

Dowdens Pumping & Water Treatment employs an experienced team of WTP and STP Project Specialists comprising of Mechanical and Process Engineers, Project Managers, Draftsmen with 3D Autocad skills and qualified installation and service crews, together with our in-house workshop facilities for the fabrication of steel and stainless steel skids and bases, Dowdens has little to nil reliance on outside contractors when delivering complex Water and Sewage Treatment systems - in essence we are a 'one-stop pumping, water and sewage treatment shop'.

Examples of Dowdens Water and Sewage Treatment projects:


MIRACELL Rotating Biological Contactor Sewage Treatment Systems

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Pressure Setting Spool Piece

Case Study

Customer: Anglo American - Grasstree Coal Mine

Location: Middlemount, QLD

Specifications & Features:

Anglo American - Australia

Anglo American have engaged Dowdens Pumping & Water Treatment's [Mackay] Engineering Department & Fabrication Workshop to rectify an issue with a new valve station installation that was experiencing water hammer, resulting in the longwall mining operation being suspended at their Grasstree Coal Mine, located at Middlemount in the centre of the Bowen Basin, QLD.

Underground mines require water management systems in place to manage working water that is utilised for production, dust suppression, hydraulic jacks etc. Mines employ various methods of underground water transportation systems including Longwall Boost Pump Stations & filtered water from the mine surface networks. The filtered water system is an important piece of infrastructure for underground coal mine providing clean water for dust suppression & feeding the powerful hydraulic piston pumps that are used to jack up the roof in the longwall mining process.

When water is fed into an underground mine it is received at a very high pressures due to the vertical drop to the mine workings. This pressure needs to be reduced & controlled to levels that can be safely managed in the underground operations. Dowdens Pumping & Water Treatment has provided Grasstree Coal Mine with several Pressure Reducing Valve Stations over the life of the mine, enabling reliable & trouble free operation.

Responding to the urgent help request from Grasstree Mine, Dowdens immediately travelled to site to undertake system 'fault finding' & begin planning the delivery of a timely & cost effective solution to the problem.

Dowdens Pumping & Water Treatment - Anglo American [Grasstree Coal Mine] Pressure Setting Spool Piece

Details:

As a direct result of Dowdens Pumping & Water Treatment's long standing & responsive working relationship with Anglo American's Grasstree underground coal mine, the Dowdens Engineering Department was called on to assist with a new valve station installation that was experiencing water hammer resulting in the longwall mining operation being suspended. Dowdens Engineers attended the mine site & listened/observed the problems that were being experienced such as pressure surges & water hammer in the feed pipes leading to the longwall operation.

Dowdens Engineering Dept. designed & developed a Pressure Setting Spool sized specifically to meet the specific duty required. The spool was custom designed using engineered fluid mechanics to reduce the pressure before it entered the valve station, taking part of the load off the station. Pipe supports were also engineered to provide a secure installation of the station.

The timeline to find the solution & manufacture the components was very tight. Engineering - Concept Design - Drawings & In-House Fabrication of the unique Pressure Setting Spool Piece [with roof bolt anchoring points] were completed & delivered to Grasstree Mine within 5 days from the first site meeting! No other pumping / manufacturing / engineering firm in Queensland was able to deliver such an all-encompassing product solution in the above mentioned time-frame.

Dowdens design philosophy for this project was: Fast Turnaround - Cost Effectiveness - Ease of Installation - Simple Plant Operation - Plant Reliability & Reduced Maintenance.

The unique system required at Grasstree Coal Mine needed to address the following issues:


Key Project Features:


Dowdens Pumping & Water Treatment - Anglo American [Grasstree Coal Mine] Pressure Setting Spool Piece

 
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Emergency Irrigation Pivot Repairs

Case Study

Customer: Racecourse Projects

Location: Marwood, QLD

Specifications & Features:

Racecourse Projects - Dowdens Emergency Infield RepairsRacecourse Projects recently engaged Dowdens Pumping & Water Treatment's Mackay 'Infield Service Crew' to undertake emergency repairs to a damaged Valley Irrigation Centre Pivot Irrigator at their Sugar Cane Farm located in Marwood, QLD.

This project began, like most emergency repair jobs do with an unexpected call from our customer. Racecourse Projects rang the Dowdens Pumping Agricultural Sales Team to inform them a Cane Haul-Out Truck had struck the first span of their Valley Centre Pivot. The pivot was now hanging precariously and needed to be repaired immediately. Daryn Gray (Dowdens - Industrial Workshop [Engineering Support]) and Brett Hayes (Dowdens - Agricultural Sales) promptly attended the Marwood site and assessed the pivot. Dowdens advised the pivot needed to be supported or it may have collapsed further. Straightaway the Dowdens 'Infield Service Crew' were onsite to elevate and secure the damaged span.

After speaking directly with the manufacturer of the damaged Valley Centre Pivot (Valmont Industries - Australia) Dowdens confirmed with Racecourse Projects there were no suitable spans for that machine currently available anywhere in Australia. This meant repairs needed to be undertaken promptly before the machine potentially collapsed completely - making any further repair work impossible. Dowdens then promptly engaged a local subcontractor to work alongside the Dowdens 'Infield Service Crew' repairing the machine in situ (whilst still suspended in the air). As the repairs had to be effected whilst the machine was still standing, this required coordination between 2 cranes and a telehandler forklift, along with a man box (attached to the all terrain telehandler) for 2 men to carry out the repairs. All the repairs and commissioning of the irrigator were successfully completed within 2 days of the accident!

Dowdens Pumping & Water Treatment [Mackay] are the sole authorised Valley Irrigation Master Dealers for the Mackay / Whitsunday region enabling access to the best possible pricing and product support, an unmatched range of spare parts & fast-turnaround repairs for all of our customers irrigators.

Dowdens Pumping & Water Treatment Emergency Infield Repairs [Marwood, QLD]

Details:

Dowdens Pumping & Water Treatment's methodology for the Racecourse Projects Centre Pivot Irrigator Repair was: Fast Response Time - Cost Effectiveness - Fast Turnaround Servicing - Ease of Installation - Limiting Product Downtime - Enable Farming to Continue as per normal whilst the Dowdens 'Infield Service Crew' was onsite.

For over 40 years Dowdens Pumping & Water Treatment have been selling & servicing irrigation products throughout Central & Northern Queensland - designing each and every system to improve farming efficiencies, reduce downtime and increase the longevity of pumps / irrigators. As a company that has built its foundation on the servicing and development of agricultural pumping systems, Dowdens Pumping and Water Treatment have the experience to engineer a solution to suit any agricultural application.

The entire project was overseen and managed by the Dowdens Pumping & Water Treatment [Mackay] Agricultural Sales Team. The Dowdens Mackay-Whitsunday Agricultural Irrigation Team of Glenn Agnew, Brett Hayes, Jeff Roberts, Kevin Krog, Mike Sanderson, Eileen Mason and Nathan Cross are one of the most experienced Ag sales teams in Australia, with over 125 years of combined irrigation system design and operational experience between them.


"I just wanted to say thank you to Dowdens Pumping & Water Treatment Mackay for the prompt and painless way in which you managed our irrigator repairs. Your co-ordination between your maintenance team, the contractors and insurance people has been seamless. The way in which this matter was able to be dealt with and resolved so quickly is greatly appreciated."

George Williams
Operating Partner - Racecourse Projects Pty Ltd
Racecourse Projects - Marwood QLD

Dowdens Pumping & Water Treatment Emergency Infield Repairs [Marwood, QLD]

 
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Underground Dewatering PODs

Case Study

Customer: Anglo American - Grosvenor Coal Mine

Location: Moranbah, QLD

Specifications & Features:

Anglo American's Australian Coal division engaged Dowdens Pumping & Water Treatment [Mackay] to deliver 8 specialised underground pumping PODs used for various dewatering applications at their Grosvenor Coal Mine, located 190km southwest of Mackay in Moranbah, Central Queensland.

Anglo American Grosvenor Coal Mine [Moranbah, QLD]

The Grosvenor mine is a developing underground longwall operation that makes up part of Anglo American's plan to triple hard coking coal production at their Moranbah mine sites. Located next to their existing Moranbah North coal mine, Grosvenor is set to produce up to 5 million tonnes of hard coking coal per annum for export. The Grosvenor mine utilises a 10km overland conveyor to transport high-quality metallurgical coal to the Moranbah North Coal Handling & Preparation Plant.

Construction on Anglo American's $1.95 billion Grosvenor longwall project began back in January 2013, with the development celebrating a number of industry firsts including being the first underground coal mine in Queensland to use a tunnel boring machine to develop the drifts, or access tunnels, in coal mine development. Anglo American aimed to have the Grosvenor mine raise the bar for onsite system and production efficiency - making the supply of unique underground POD pumping systems a perfect match for Dowdens Pumping & Water Treatment's experienced Engineering Department.

Dowdens Engineering Department's comprehensive abilities have been on the radar of many Central Queensland/Bowen Basin mines for some time through direct contact and working with industry leading consulting engineering firms. Dowdens ability to expertly design/manufacture/install and commission unique equipment built to specific client needs, together with a history of successful installations over the past 15 years in the Bowen Basin has positioned the business as Queensland's premier pumping & water treatment organisation.

Underground Pumping PODs are used in mines as part of the site water management process. Mine water is collected from sumps and wet areas by Wilden air operated diaphragm pumps and delivered to PODs where water level sensors then activate the pump and transfer the collected mine water to a mains pump station, underground storage dam or directly out of the mine portal. Mine water is typically dirty with coal fine, rocks and dirt; therefore slurry pumps are needed to handle such water. PODs can be located in hazardous areas and can be fitted with Flame proof motors and motor controllers with PLC (Programmable Logic Controllers) and SCADA (Supervisory Control and Data Acquisition).

Anglo American Grosvenor Coal Mine [Moranbah, QLD]

Details:

The Grosvenor mine site requirements meant each POD needed to have a 200kW power rating. With the site's physical constraints (i.e. the underground mined roof height and width, as well as the site lifting equipment for transporting) meant careful consideration was required for the overhung load whilst transporting this equipment. Capacity of a standard Dowdens POD is 4m3 with a 110kW motor, however with the larger flow rate required to and from the POD meant a 6m3 capacity working volume was needed. Bigger capacity and higher duty equated to a larger size motor and pump, more robust steel framework and additional accessibility for scheduled servicing.

Dowdens standard POD design incorporates a dirty water receiving area. This area, integral to the main hopper (container for collection of bulk material such as rock or soil), ensures particles that are too large for the pump to digest and transport are separated and manually removed periodically ensuring trouble free pumping.

Pumps selected by Dowdens for this harsh duty were Stalker 400SHD model with mechanical seals, seal lubrication and cooling. Motors selected were WEG brand Flameproof mine spec motors. The control for the pumps is a flameproof 200kW model with PLC and HMI (Human Machine Interface) screens. The controller starts and stops the pump, whilst also monitoring for faults and relaying important information to the mine surface via SCADA. Dowdens PODs built for the Grosvenor mine have the ability of easily interchanging the motors/pumps for differing duties. These will be identified as 200kW and 132kW cassettes. To accommodate this change the Main Control Unit (MCU) has the capacity to operate at either 200kW or 132kW with only slight changes to load controls.

The larger size and the flexibility to change the duty, together with Dowdens strategic POD site placement advice has enabled Anglo American less manoeuvring of the POD through development, saving costly underground labour and downtime. Without reliable pumping the mine's production slows/halts causing delays and safety issues which cost the mine many thousands of dollars each day. It was imperative the system worked and was extremely reliable. This project was delivered on time and within budget. Key project system components are listed below:

Unique features specific to the 8x Underground Dewatering Grosvenor PODs included:


Key Project Features:


Anglo American Grosvenor Coal Mine [Moranbah, QLD]

 

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