HOW TO REGISTER FOR GRUNDFOS DOUBLE WARRANTY
All eligible Grundfos pumps* purchased must be registered in-store at either the Rockhampton Branch or Mackay Branch of Dowdens Pumping & Water Treatment (Grundfos Authorised Dealers) from which the pump is purchased from in order to qualify for DOUBLE WARRANTY. Please be aware that there is no other way to register eligible pump* purchases for DOUBLE WARRANTY!
Once a Grundfos product has been successfully registered in-store by Dowdens Pumping & Water Treatment (Mackay or Rockhampton Branches), customers will receive an email confirmation of the registration sent to their nominated email address. A copy of this confirmation must be kept, in addition to the original Tax Invoice as proof of purchase.
* BELOW IS AN OVERVIEW OF THE ELIGIBLE GRUNDFOS PUMPS:
Downer EDI Mining [a division of Downer EDI Limited] has engaged Dowdens Pumping & Water Treatment [Brisbane] to design, manufacture, install and commission a Heavy Vehicle Wash Bay and associated plant treatment equipment at the Meandu Coal Mine located in Tarong, South East Queensland.
Since January 2013 Downer EDI Mining has been providing mining services at Meandu Mine as part of their long-term rolling contract with TEC Coal Pty Ltd, a wholly owned subsidiary of Stanwell Corporation Limited. Downer provides a total mine service to TEC Coal, including mine management, planning, drilling, overburden removal (including dragline and truck-and-shovel operations), coal mining, coal processing, rehabilitation, and maintenance of mobile and fixed plant.
Downer EDI's Heavy Vehicle Wash Bay project tender was won primarily due to Dowdens ability to expertly design / manufacture / install and commission specialised equipment, built in-house & onsite to meet our specific client's unique requirements. With a history of successful installations over the past 15 years within the Queensland Mining Sector, Dowdens is Queensland's premier pumping & water treatment organisation.
Downer's project brief to Dowdens Brisbane was for the design / manufacture / installation and commissioning of a Heavy Vehicle Wash Bay capable of processing a minimum of 5 vehicles per day, with each vehicle taking approximately 1 hour to wash. Meandu Mine required this new Heavy Vehicle Wash Bay to be constructed after the mine had recently purchased a fleet of new generation trucks (KOMATSU 830E Trucks) which are considerably larger in size compared to their existing fleet.
To ensure Meandu Mine continued to meet their Environmental Discharge requirements Dowdens designed and incorporated 4x Settling Pits & 3x Oily Water Separators into the construction of the Heavy Vehicle Wash Bay. In Queensland it is a legal requirement for mine sites to treat (separate) any sludge or oil from any waste water coming from a Heavy Vehicle Wash Bay.
Pictured below you can see the 4x large Settling Pits (empty) that are used to catch / store (via gravity feed) waste water from the Wash Pad area. The waste water generally contains some grease, oil, coal fine and soil (mud). The coal fine, mud and other solid particles washed off the trucks is allowed to settle to the bottom of the Settling Pits - the pits are then intermittently emptied by a Bobcat excavator.
The waste water (still containing grease and oil) is pumped from the Settling Pits via progressive cavity pumps into 3 individual 'Oily Water Separators' to remove the remaining contaminants. Once the waste water has been through this treatment stage it is pumped back into Meandu Mine's network of onsite holding dams to be used in other site extraction and processing applications.
Dowdens design philosophy for this project was: Cost Effectiveness - Current Best Practice - Ease of Installation - Simple Plant Operation - Plant Reliability & Reduced Maintenance.
Key Project System Components are listed below (click for component specs):
Cannonvale was amongst the hardest hit regions during Cyclone Debbie, so it was no surprise to Dowdens Pumping & Water Treatment's Proserpine Branch to hear Queensland Health had been advised they couldn't be guaranteed potable water supply to their Whitsunday Community Health Centre located in Cannonvale immediately after Cyclone Debbie.
Luckily Dowdens Pumping & Water Treatment's Head Office in Mackay had a portable Ultrafiltration Treatment System available, capable of supplying up to 70,000 litres of potable water per day. Queensland Health and the Whitsunday Community Health Centre in Cannonvale instructed Dowdens Pumping to supply/install the unit immediately on a temporary 'Hire' agreement in-case all mains water supply was lost.
There were two water sources available at the time - the mains water supply or bore water from the Proserpine Hospital. Queensland Health instructed Dowdens to connect the UF Treatment System to the bore water supply, in an effort to remain as self-sufficient as possible post-Cyclone Debbie.
Dowdens Pumping have previously completed numerous bore water filtration systems treating bore water with our own brand of PURION Iron Removal Filters, so this emergency UF Treatment System was quick and easy to install. PURION Iron Removal Filters pre-treat the bore water before running it through the Ultrafiltration System which then doses the filtrate with liquid chlorine to further disinfect.
Once treated Dowdens Pumping manually transported numerous loads of the potable water from the Proserpine Hospital (where the UF System was installed) directly to the Whitsunday Community Health Centre in Cannonvale, where it was stored in a potable water grade storage tank. The treated water was then used to supply the medical centre. The entire supply/installation and commissioning was successfully completed on Saturday 1st of April - only 4 days after Cyclone Debbie had hit.
If you are ever in need of potable water during a storm or emergency contact Dowdens Pumping & Water Treatment. Dowdens only require access to a reasonable source of water (bore, dam, creek) and power (generator or mains power) and we can guarantee same day potable water supply, in any situation!
Dowdens Pumping & Water Treatment have successfully designed, installed and commissioned a specialised Ultraviolet filtration system for the Queensland Health Mackay Renal Unit.
Project Requirements: The original system operated by pumping town water to individual filtering stations where the water would pass through a 5 micron, 1 micron and carbon filter on its way to the dialysis machine (which has an internal reverse osmosis filter).
The issue Dowdens faced was the original system filters were only lasting between 5 - 15 hours, and by this stage they were black and needed to be replaced!
After reviewing detailed water test results, Dowdens designed a compact, reliable system where the existing pump was upgraded, a water softening unit was added to remove iron, calcium and manganese. Large cartridge filters were also installed to pre-filter the water before it entered a dedicated UV steriliser.
Using the above system the Mackay Renal Unit now only needs to replace the systems filters every 7 to 10 days - saving thousands of dollars in ongoing system maintenance costs!
Grundfos has long been regarded for their high quality and reliable pumps. The Grundfos SCALA2 takes design innovation, comfort and simplicity to the next level and is set to be a game changer in domestic boosting. The NEW Grundfos SCALA2 is a robust, fully integrated, self-priming pump suitable for use from both above and below ground water sources. The compact system features a pump, motor, tank, sensor, drive and non-return valve in one compact unit that is quick and easy to install.
The SCALA2 is an energy efficient pump featuring an integrated speed controller that ensures constant water pressure regardless of variations in demand or inlet pressure. For those living in areas of poor power supply or those that are sometime affected by power outages, the SCALA2 can also be run on a generator, due to its ability to be able to handle varying voltages.
The variable speed controller also matches the power consumption with the required water output, which also helps to conserve energy and reduce your energy bills. To protect the pump and help ensure a long life, the SCALA2 includes a range of protective features. Dry run protection automatically stops operation when the water source runs out, to help prevent damage, and the anti-cycling feature detects any unnatural cycling and alerts the user via the protection indicator on the control panel.
Another unique benefit of the SCALA2 is its quiet operation, thanks to the permanent magnet motor and water cooling technology. The high efficiency motor is significantly quieter than traditional speed-controlled motors and the SCALA2 is cooled by the water it pumps, eliminating the need for a noisy fan. This makes the SCALA2 one of the quietest domestic boosting pumps currently available on the market.
For ease of selection, the SCALA2 suits most domestic pressure boosting applications and is capable of supplying water for small single level homes up to larger multi-storey homes.
Wilmar Sugar Australia Limited employed Dowdens Pumping & Water Treatment [Mackay] to deliver a broad acre irrigation system at their Gibson Creek sugarcane farm. Wilmar Sugar Australia Limited is Australia's largest raw sugar producer and one of the top 10 producers in the world.
The Gibson Creek sugarcane farm has a total area of 2,000ha, with works completed by Dowdens to date delivering irrigation to over 750ha of sugarcane - this project is still ongoing with the aim to irrigate the full 2,000ha upon completion. The broad acre irrigation system was designed, sourced, installed and commissioned by the Dowdens Pumping & Water Treatment Agricultural Sales Team, which has over 125 years combined agriculture irrigation experience.
The system is required to pump water stored in Wilmar's onsite dam (which when completed will hold a total of 2,000ML) to various irrigation devices watering 2,000ha of sugarcane.CLICK IMAGES TO VIEW FULL PROJECT GALLERY
To date the project has seen the team at Dowdens construct, install and commission six Valley Center Pivot Irrigators, with spans ranging from 520m down to 410m, and three hard hose poly line traveling irrigators.
Water for the irrigation system (sourced from Wilmar's 2,000ML onsite dam) required Dowdens to lay an extensive network of poly and PVC mains pipework ranging from 500mm to 150mm in diameter. In total over 12kms of mains pipe has been laid so far.
The entire system is gravity fed from the large onsite dam with a 6-cylinder John Deere diesel engine centrifugal pump feeding the six pivots, and three IVECO-Caprari multistage diesel booster pumps [pictured below] kicking in to raise mains pressure when water is required at the three hard hose poly line travelling irrigators.
The entire project was overseen and managed by Glenn Agnew from the Dowdens Pumping & Water Treatment [Mackay] Agricultural Sales Team.
Key Project Features:
Here are two videos taken from the latest series of 'Irrigation Efficiency' Case Studies produced by the Dowdens Pumping & Water Treatment Agriculture Department.
The first video illustrates the remarkable energy and water use savings that have resulted from a Valley Polyline Pivot installation at Tony Bugeja's local Mackay Sugar Cane Farm located in Homebush, QLD.
The second video illustrates the considerable energy and water use savings that have resulted from a Variable Speed Drive Irrisys irrigation system working in conjunction with a Valley Centre Pivot and Davey pump on John Fox's 300ha Sugar Cane Farm located in Wagoora, QLD.
Dowdens Pumping & Water Treatment's Brisbane branch has built a strong relationship with Sullivan Nicolaides Pathology (SNP) after more than 25 years of providing high purity water treatment systems / solutions for 22 of their Commercial Testing Pathology laboratories - from as far north as Cairns, down south to Coffs Harbour and everywhere in between. The majority of Dowdens Pumping & Water Treatment's high purity water treatment systems are used primarily in Sullivan Nicolaides blood testing machines. SNP was formed in 1956 when Dr John Sullivan started a small pathology practice to service local families in and around Brisbane. Dr Nick Nicolaides joined him 18 months later and since then, it has grown to one of the largest and most trusted pathology practices in Australia.The PROBLEM:
Tap or 'town' water contains many substances that if left untreated, can react with the reagents used in controlled laboratory tests, causing positive or negative interference which leads to unreliable test results. Cations such as sodium, calcium, magnesium or iron; anions such as bicarbonate, chloride and sulfate; and other inorganic ions, are commonly found in tap water. A number of other contaminants - such as pyrogens, nucleases, alkaline phosphatase and endotoxins may be present. As they are not harmful for human consumption, they are not thoroughly regulated or tested in the course of South-East Queensland municipalities potable water treatment and distribution. These contaminants are detrimental to experimental / laboratory processes that require precision, high sensitivity and precise instrumental operation.
Water purification is highly dependent upon local (and even site-specific) variations in the make-up of the town / tap water quality, which can differ greatly from place to place. For this reason Dowdens Engineers have designed each and every SNP high purity water treatment system individually, with local and site specific feed water characteristics in mind. The most recent system was installed at SNP's Central Laboratory located in Bowen Hills, QLD.
After careful analysis of the town water being delivered directly to SNP's Bowen Hills Laboratory a turn-key 'looped' treatment system was designed, manufactured and incorporated into SNP's existing Building Maintenance System (BMS). The first stage of this looped system is pre-treatment of the town water via a set of Duplex Carbon Filters and Water Softeners. The water is then fed through Duplex Matten Reverse Osmosis systems and Duplex 10" Deionisers and then stored in four 1,000L loop tanks. This treated water then passes through a set of four Deioniser Polishing Systems which (via a pump) is recirculated into and around the labs as 18 MΩ/cm ultrapure water (UPW).
This 'looped' high purity water treatment system delivers 56,000L of 18 MΩ/cm UPW / day - providing not only the capacity required for SNP's entire Bowen Hills Central Laboratory, but also delivering sufficient redundancy so that during times of service / maintenance the lab and testing machines are never without sufficient UPW to remain operational.
Dowdens Pumping - Brisbane's design philosophy for this project was: Cost Effectiveness - Ease of Installation - Simple & Reliable Plant Operation - System Reliability & Reduction of Ongoing Maintenance Costs. The entire SNP high purity water treatment system was designed, manufactured, installed and commissioned on time and within budget.
Sullivan Nicolaides Pathology's Central Laboratory [Bowen Hills, QLD] - Key Components:
As an Australian owned company that began life in 1973 selling and servicing all manner of water treatment equipment, Dowdens has grown to employ over 160 staff situated across 4 branches in Mackay, Proserpine, Rockhampton and Brisbane permitting us to confidently service customers throughout Queensland, nationally and internationally. From project inception through to final commissioning - the team at Dowdens has the ability to deliver complete specialised long-term engineered solutions that are practical and innovative, ensuring our clients benefit from greater productivity and reduced equipment downtime.
With dedicated departments of industry trained engineers, draftsmen, project managers, sales staff and tradespeople including fitters, mechanics, polywelders, machinists, plumbers, electricians and boiler makers - Dowdens Pumping & Water Treatment offer an unmatched range of world-class engineered solutions for any type of water management project. We truly are Queensland's premier one-stop-shop for pumping and water treatment systems!
Arabon Seafoods employed Dowdens Pumping & Water Treatment [Mackay] to deliver a broad acre irrigation system watering their cattle feed pasture located in Bowen, QLD. Arabon Seafoods are a proud Queensland small business specializing in the sale and export of locally sourced live, chilled and frozen seafood.
Dowdens designed an efficient energy and water use irrigation system for Arabon Seafoods that utilises a Valley Two-Wheel-Linear Irrigator - the ideal irrigator for smallholder growers with limited access to electricity - together with a Nelson S3000 Spinner Sprinkler Package, Nelson 110VAC Shut-Off Valve, Valley Autopilot GPS Ready Control Panel and a Yanmar 10kVa 3-Phase Diesel Generator Set.
The Valley Two-Wheel-Linear Irrigator is a fairly standard machine in it's configuration but it's application to Arabon's cattle feed pasture is a departure from local practice. Most irrigation in this region is normally provided by low pressure boom type irrigators which are far less efficient in regards to energy and water consumption when compared to the Valley machine.
The system is required to pump water directly from onsite bores to the Valley Two-Wheel-Linear Irrigator watering 3.5 ha of cattle feed pasture. The irrigator's purpose is to provide water to a 'baleable' hay crop which is periodically onsold to local graziers as stock feed. The installation of a Valley linear irrigator has greatly reduced the number of irrigation runs that Arabon Seafoods has previously undertaken with their smaller boom type irrigator to water the same area of crop. Valley Two-Wheel-Linears deliver the ability to easily tow or swing the machine around to cover more acres.Valley's 'easy to operate' Valley Autopilot GPS Ready Control Panel has enabled other Arabon Seafoods personnel to operate the irrigator which had always proved difficult in the past using a more dated irrigator. The GPS Ready Valley Autopilot Control Panel allows linears to automatically perform functions similar to a center pivot. The AutoPilot Linear measures the lateral position and direction of travel of the linear, allowing functions to be easily programmed to run automatically.
Dowdens Pumping & Water Treatment [Mackay] are the sole Valley Irrigation Master Dealers for the Mackay / Whitsunday region enabling the best possible pricing and unmatched product support for all of our customers.
Arabon Seafoods contacted Dowdens Mackay in mid-2015 and requested a site visit and quote. Within a week the Dowdens Ag Sales Team were onsite taking measurements and discussing options with the business owners. A system was designed to suit the area and application, and the quote was delivered. Arabon Seafoods was happy with the design and pricing and instructed Dowdens they would budget for this system in 2016.
Fast forward to mid-2016, working closely with the business owners Dowdens had successfully refined the quote and sourced all materials to be supplied. The purchase order arrived with Dowdens in late May 2016 - the irrigator was delivered to site on Friday 24th of June. The installation commenced Monday 27th of June and the machine was fully operational and commissioning was completed by Wednesday 29th of June.
Dowdens Pumping & Water Treatment's design philosophy for this project was: Cost Effectiveness - Current Best Practice - Ease of Installation - Simple & Effective System Operation - System Reliability & Delivering Reduced Ongoing Maintenance Requirements.
The entire project was overseen and managed by Brett Hayes from the Dowdens Pumping & Water Treatment [Mackay] Agricultural Sales Team.
Key Project Features:
Racecourse Projects recently engaged Dowdens Pumping & Water Treatment's Mackay 'Infield Service Crew' to undertake emergency repairs to a damaged Valley Irrigation Centre Pivot Irrigator at their Sugar Cane Farm located in Marwood, QLD.
This project began, like most emergency repair jobs do with an unexpected call from our customer. Racecourse Projects rang the Dowdens Pumping Agricultural Sales Team to inform them a Cane Haul-Out Truck had struck the first span of their Valley Centre Pivot. The pivot was now hanging precariously and needed to be repaired immediately. Daryn Gray (Dowdens - Industrial Workshop [Engineering Support]) and Brett Hayes (Dowdens - Agricultural Sales) promptly attended the Marwood site and assessed the pivot. Dowdens advised the pivot needed to be supported or it may have collapsed further. Straightaway the Dowdens 'Infield Service Crew' were onsite to elevate and secure the damaged span.
After speaking directly with the manufacturer of the damaged Valley Centre Pivot (Valmont Industries - Australia) Dowdens confirmed with Racecourse Projects there were no suitable spans for that machine currently available anywhere in Australia. This meant repairs needed to be undertaken promptly before the machine potentially collapsed completely - making any further repair work impossible. Dowdens then promptly engaged a local subcontractor to work alongside the Dowdens 'Infield Service Crew' repairing the machine in situ (whilst still suspended in the air). As the repairs had to be effected whilst the machine was still standing, this required coordination between 2 cranes and a telehandler forklift, along with a man box (attached to the all terrain telehandler) for 2 men to carry out the repairs. All the repairs and commissioning of the irrigator were successfully completed within 2 days of the accident!
Dowdens Pumping & Water Treatment [Mackay] are the sole authorised Valley Irrigation Master Dealers for the Mackay / Whitsunday region enabling access to the best possible pricing and product support, an unmatched range of spare parts & fast-turnaround repairs for all of our customers irrigators.
Dowdens Pumping & Water Treatment's methodology for the Racecourse Projects Centre Pivot Irrigator Repair was: Fast Response Time - Cost Effectiveness - Fast Turnaround Servicing - Ease of Installation - Limiting Product Downtime - Enable Farming to Continue as per normal whilst the Dowdens 'Infield Service Crew' was onsite.
For over 40 years Dowdens Pumping & Water Treatment have been selling & servicing irrigation products throughout Central & Northern Queensland - designing each and every system to improve farming efficiencies, reduce downtime and increase the longevity of pumps / irrigators. As a company that has built its foundation on the servicing and development of agricultural pumping systems, Dowdens Pumping and Water Treatment have the experience to engineer a solution to suit any agricultural application.
The entire project was overseen and managed by the Dowdens Pumping & Water Treatment [Mackay] Agricultural Sales Team. The Dowdens Mackay-Whitsunday Agricultural Irrigation Team of Glenn Agnew, Brett Hayes, Jeff Roberts, Kevin Krog, Mike Sanderson, Eileen Mason and Nathan Cross are one of the most experienced Ag sales teams in Australia, with over 125 years of combined irrigation system design and operational experience between them.
"I just wanted to say thank you to Dowdens Pumping & Water Treatment Mackay for the prompt and painless way in which you managed our irrigator repairs. Your co-ordination between your maintenance team, the contractors and insurance people has been seamless. The way in which this matter was able to be dealt with and resolved so quickly is greatly appreciated."