Cannonvale was amongst the hardest hit regions during Cyclone Debbie, so it was no surprise to Dowdens Pumping & Water Treatment's Proserpine Branch to hear Queensland Health had been advised they couldn't be guaranteed potable water supply to their Whitsunday Community Health Centre located in Cannonvale immediately after Cyclone Debbie.
Luckily Dowdens Pumping & Water Treatment's Head Office in Mackay had a portable Ultrafiltration Treatment System available, capable of supplying up to 70,000 litres of potable water per day. Queensland Health and the Whitsunday Community Health Centre in Cannonvale instructed Dowdens Pumping to supply/install the unit immediately on a temporary 'Hire' agreement in-case all mains water supply was lost.
There were two water sources available at the time - the mains water supply or bore water from the Proserpine Hospital. Queensland Health instructed Dowdens to connect the UF Treatment System to the bore water supply, in an effort to remain as self-sufficient as possible post-Cyclone Debbie.
Dowdens Pumping have previously completed numerous bore water filtration systems treating bore water with our own brand of PURION Iron Removal Filters, so this emergency UF Treatment System was quick and easy to install. PURION Iron Removal Filters pre-treat the bore water before running it through the Ultrafiltration System which then doses the filtrate with liquid chlorine to further disinfect.
Once treated Dowdens Pumping manually transported numerous loads of the potable water from the Proserpine Hospital (where the UF System was installed) directly to the Whitsunday Community Health Centre in Cannonvale, where it was stored in a potable water grade storage tank. The treated water was then used to supply the medical centre. The entire supply/installation and commissioning was successfully completed on Saturday 1st of April - only 4 days after Cyclone Debbie had hit.
If you are ever in need of potable water during a storm or emergency contact Dowdens Pumping & Water Treatment. Dowdens only require access to a reasonable source of water (bore, dam, creek) and power (generator or mains power) and we can guarantee same day potable water supply, in any situation!
Wesfarmers Resources, a significant Australian producer of metallurgical coal engaged Dowdens Pumping & Water Treatment's Industrial Workshop [Mackay branch] to deliver fast-turnaround servicing to a large selection of DAVEY Water Products Vertical Multistage In-Line Pumps [pictured below] that are used onsite at their Curragh Coal Mine, located 30km north of Blackwater in Central Queensland. This servicing project presented a number of challenges for the Dowdens Mackay Industrial Workshop, none more important than the tight timelines in which these repairs needed to be completed.
These DAVEY Vertical Multistage In-Line Pumps play a crucial role in the operation of the mine as they are used in various dewatering applications and also to boost supply of water to all of Curragh Coal Mine's various processing areas - including the vitally important Coal Handling & Preparation Plant (CHPP). Wesfarmers are supremely confident in having their pumps serviced by Dowdens Pumping, because after many years of working together they know Dowdens always aim to provide the sale / service of suitable pumps that maximise service life and minimise power usage and downtime. Improving levels of equipment utilisation whilst reducing planned / unplanned maintenance downtime increases the overall productivity of a coal mine.
Wesfarmers Curragh Coal Mine is an open-cut coal mine that provides metallurgical coal for export markets and supplies steaming coal to the Queensland Government's Stanwell Corporation under a long-term contract. Stanwell operate two major electricity generation assets, the Stanwell Power Station located in Central Queensland and the Tarong Power Station, located in the South Burnett, Southern Queensland. Wesfarmers Curragh Coal Mine has a well-established and geographically diverse customer portfolio with a number of long-standing relationships with world-leading steel-makers.
Like with any pump that arrives to Dowdens Pumping - Mackay's Industrial or Domestic Workshop, these Davey VM Vertical Multistage In-Line Pumps were serviced using Dowdens established workshop repair procedures. It was these established procedures and highly regarded workmanship that prompted Wesfarmers Resources to award Dowdens this important servicing contract. Dowdens Pumping - Mackay are so confident in our Workshop Servicing Capabilities we offer a "12 MONTH WORKMANSHIP GUARANTEE" for any service completed in-house - this is by-far the best guarantee available in or around Mackay, QLD. All pumps were successfully serviced and returned to site within Wesfarmers specified deadlines, meaning less downtime for Curragh Mine's related water infrastructure.
A very brief synopsis of this projects Key SERVICING Procedures are listed below:
Since opening in Mackay back in 1973, Dowdens has grown to employ over 160 staff situated across 4 branches in Mackay, Proserpine, Rockhampton and Brisbane permitting us to confidently service customers throughout Queensland, nationally and internationally. Dowdens services now cover all aspects of water engineering and fluid handling resource management for the residential, commercial / industrial, agricultural and mining sectors. From project inception through to final commissioning - the team at Dowdens has the ability to deliver complete specialised long-term engineered solutions that are practical and innovative, ensuring our clients benefit from greater productivity and reduced downtime.
With dedicated departments of industry trained engineers, draftsmen, project managers, sales staff and tradespeople including fitters, mechanics, polywelders, machinists, plumbers, electricians and boiler makers - Dowdens Pumping & Water Treatment offer an unmatched range of world-class engineering solutions for any type of water management project. We truly are Queensland's premier one-stop-shop for pumping and water treatment systems! CLICK HERE TO LODGE AN ONLINE PUMP SERVICE REQUEST, OR REQUEST AN OBLIGATION FREE QUOTE.
Grundfos has long been regarded for their high quality and reliable pumps. The Grundfos SCALA2 takes design innovation, comfort and simplicity to the next level and is set to be a game changer in domestic boosting. The NEW Grundfos SCALA2 is a robust, fully integrated, self-priming pump suitable for use from both above and below ground water sources. The compact system features a pump, motor, tank, sensor, drive and non-return valve in one compact unit that is quick and easy to install.
The SCALA2 is an energy efficient pump featuring an integrated speed controller that ensures constant water pressure regardless of variations in demand or inlet pressure. For those living in areas of poor power supply or those that are sometime affected by power outages, the SCALA2 can also be run on a generator, due to its ability to be able to handle varying voltages.
The variable speed controller also matches the power consumption with the required water output, which also helps to conserve energy and reduce your energy bills. To protect the pump and help ensure a long life, the SCALA2 includes a range of protective features. Dry run protection automatically stops operation when the water source runs out, to help prevent damage, and the anti-cycling feature detects any unnatural cycling and alerts the user via the protection indicator on the control panel.
Another unique benefit of the SCALA2 is its quiet operation, thanks to the permanent magnet motor and water cooling technology. The high efficiency motor is significantly quieter than traditional speed-controlled motors and the SCALA2 is cooled by the water it pumps, eliminating the need for a noisy fan. This makes the SCALA2 one of the quietest domestic boosting pumps currently available on the market.
For ease of selection, the SCALA2 suits most domestic pressure boosting applications and is capable of supplying water for small single level homes up to larger multi-storey homes.
Dowdens Pumping & Water Treatment [Mackay] have delivered a Height Adjustable Hard Hose Boom Irrigator to a local Victoria Plains, QLD Sugarcane Farm. Farmer Ian Stevenson operates a number of sugarcane farms in and around Victoria Plains, QLD. Due to lack of rainfall during the 2015/16 growing season, and a desire to lower his overall irrigation costs Ian decided to purchase a MONSOON 125mm x 540m Hard Hose Irrigator, combined with a RAPTOR 47/55 Folding Boom to better facilitate irrigation of his cane.
Wanting to purchase his new irrigator from a dependable Australian business Ian contacted Monsoon Irrigators, who in turn engaged the Dowdens Mackay Agricultural Sales Team - one of the most experienced Ag sales teams in Australia, with over 125 years of combined irrigation system design and operational experience between them. As a company that has built its foundation on the servicing and development of agricultural pumping systems, Dowdens Pumping & Water Treatment have the experience to engineer a solution to suit any agricultural application.
Brett Hayes from the Dowdens Mackay Agricultural Sales Team had several phone conversations with Ian to begin the investigation and design process for the most appropriate system. Brett then met with Ian in the Dowdens Mackay branch to present the irrigator and irrigation plan that was best suited to Ian's 800 acre property parcel under cane. Ian's experience over many years of irrigation on his property helped both parties recognise the MONSOON Irrigator Dowdens proposed was a perfect match.
Taking into consideration the terrain, the farms location (near the coastline - a high wind region), existing pump capabilities and source water availability (30psi gravity fed via the Eton Water Supply Scheme) and with Dowdens being Authorised Monsoon Irrigator Distributors Brett suggested the MONSOON 125mm x 540m Hard Hose Irrigator & RAPTOR 47/55 Folding Boom.
The Stevenson's farm is located in Victoria Plains near Kinchant Dam, meaning their mains water comes via the Eton Water Supply Scheme. Kinchant Dam, situated near Mt Kinchant, 6kms southeast of Mirani, is the only major storage in the Eton Water Supply Scheme. It was constructed to capture runoff water from the small portion of the catchment of Sandy Creek and water pumped from the Pioneer River. Three water harvesting pump stations are located at Mirani Weir below the confluence of Cattle Creek and the Pioneer River, and divert water into an 8km diversion channel into Kinchant Dam.
As this storage dam is predominately used for the irrigation of sugar cane, water from Kinchant Dam is reticulated through open channels and pipelines to the customers by gravity and relift pumping systems. The channel supply system distributes water from Kinchant Dam through 35kms of open earth channels to the various sections of the scheme including gravity fed channels supplying water to Victoria Plains farmers to the east.
30psi inlet pressure and 20psi pressure at the boom (with an average flow of 12L/sec), meant that when Dowdens Mackay Agricultural Sales Team were designing Stevenson Farming's new low pressure irrigation system they did not need to include an electric or diesel booster pump set. This resulted in drastically reduced operating costs for Stevenson Farming as the irrigator can be operated by one man, 24/7 without the need to supply power or fuel to any booster pumps.
The MONSOON Hard Hose Irrigator & RAPTOR Folding Boom is an extremely efficient and reliable low pressure irrigation system that when installed and operated correctly saves farmers water, energy, time and money - whilst increasing overall farm crop yields. Operating off a low pressure gravity fed line of 20psi (at the boom) meant the MONSOON 125mm x 540m Hard Hose Irrigator combined with a RAPTOR 47/55 Folding Boom was perfectly suited for this Victoria Plains farm.
Key MONSOON Hard Hose Irrigator & RAPTOR Folding Boom features listed below:
For well over 40 years Dowdens Pumping & Water Treatment have been selling & servicing irrigation products throughout Central & Northern Queensland - designing each and every system to improve farming efficiencies, reduce downtime and increase the longevity of pumps / irrigators. CONTACT US today and let us help improve your farms productivity while lowering your overall irrigation operating costs!
Here are two videos taken from the latest series of 'Irrigation Efficiency' Case Studies produced by the Dowdens Pumping & Water Treatment Agriculture Department.
The first video illustrates the remarkable energy and water use savings that have resulted from a Valley Polyline Pivot installation at Tony Bugeja's local Mackay Sugar Cane Farm located in Homebush, QLD.
The second video illustrates the considerable energy and water use savings that have resulted from a Variable Speed Drive Irrisys irrigation system working in conjunction with a Valley Centre Pivot and Davey pump on John Fox's 300ha Sugar Cane Farm located in Wagoora, QLD.
Dowdens Pumping & Water Treatment's Brisbane branch has built a strong relationship with Sullivan Nicolaides Pathology (SNP) after more than 25 years of providing high purity water treatment systems / solutions for 22 of their Commercial Testing Pathology laboratories - from as far north as Cairns, down south to Coffs Harbour and everywhere in between. The majority of Dowdens Pumping & Water Treatment's high purity water treatment systems are used primarily in Sullivan Nicolaides blood testing machines. SNP was formed in 1956 when Dr John Sullivan started a small pathology practice to service local families in and around Brisbane. Dr Nick Nicolaides joined him 18 months later and since then, it has grown to one of the largest and most trusted pathology practices in Australia.The PROBLEM:
Tap or 'town' water contains many substances that if left untreated, can react with the reagents used in controlled laboratory tests, causing positive or negative interference which leads to unreliable test results. Cations such as sodium, calcium, magnesium or iron; anions such as bicarbonate, chloride and sulfate; and other inorganic ions, are commonly found in tap water. A number of other contaminants - such as pyrogens, nucleases, alkaline phosphatase and endotoxins may be present. As they are not harmful for human consumption, they are not thoroughly regulated or tested in the course of South-East Queensland municipalities potable water treatment and distribution. These contaminants are detrimental to experimental / laboratory processes that require precision, high sensitivity and precise instrumental operation.
Water purification is highly dependent upon local (and even site-specific) variations in the make-up of the town / tap water quality, which can differ greatly from place to place. For this reason Dowdens Engineers have designed each and every SNP high purity water treatment system individually, with local and site specific feed water characteristics in mind. The most recent system was installed at SNP's Central Laboratory located in Bowen Hills, QLD.
After careful analysis of the town water being delivered directly to SNP's Bowen Hills Laboratory a turn-key 'looped' treatment system was designed, manufactured and incorporated into SNP's existing Building Maintenance System (BMS). The first stage of this looped system is pre-treatment of the town water via a set of Duplex Carbon Filters and Water Softeners. The water is then fed through Duplex Matten Reverse Osmosis systems and Duplex 10" Deionisers and then stored in four 1,000L loop tanks. This treated water then passes through a set of four Deioniser Polishing Systems which (via a pump) is recirculated into and around the labs as 18 MΩ/cm ultrapure water (UPW).
This 'looped' high purity water treatment system delivers 56,000L of 18 MΩ/cm UPW / day - providing not only the capacity required for SNP's entire Bowen Hills Central Laboratory, but also delivering sufficient redundancy so that during times of service / maintenance the lab and testing machines are never without sufficient UPW to remain operational.
Dowdens Pumping - Brisbane's design philosophy for this project was: Cost Effectiveness - Ease of Installation - Simple & Reliable Plant Operation - System Reliability & Reduction of Ongoing Maintenance Costs. The entire SNP high purity water treatment system was designed, manufactured, installed and commissioned on time and within budget.
Sullivan Nicolaides Pathology's Central Laboratory [Bowen Hills, QLD] - Key Components:
As an Australian owned company that began life in 1973 selling and servicing all manner of water treatment equipment, Dowdens has grown to employ over 160 staff situated across 4 branches in Mackay, Proserpine, Rockhampton and Brisbane permitting us to confidently service customers throughout Queensland, nationally and internationally. From project inception through to final commissioning - the team at Dowdens has the ability to deliver complete specialised long-term engineered solutions that are practical and innovative, ensuring our clients benefit from greater productivity and reduced equipment downtime.
With dedicated departments of industry trained engineers, draftsmen, project managers, sales staff and tradespeople including fitters, mechanics, polywelders, machinists, plumbers, electricians and boiler makers - Dowdens Pumping & Water Treatment offer an unmatched range of world-class engineered solutions for any type of water management project. We truly are Queensland's premier one-stop-shop for pumping and water treatment systems!
Dowdens Pumping and Water Treatment are proud to announce that global pump manufacturing giant PSG Dover has awarded them the sole Queensland and Northern Territory importation and distribution rights for their Wilden Double Diaphragm pumps, Griswold & System One Centrifugal pumps, and Abaque Peristaltic pumps and products for the manufacturing, industrial and mining markets.
"Wilden is proud to officially add Dowdens Pumping and Water Treatment as its authorised distributor in Queensland and the Northern Territory, Australia. Dowdens is a true expert in the region and provides exceptional solutions to its customers. We are looking forward to a long-term partnership with Dowdens for many years to come!"
For many years now Dowdens Pumping and Water Treatment have been popular suppliers and repair agents of Wilden pumps to the manufacturing, industrial and mining markets here in Queensland, and now in partnership with Wilden, System One, Griswold and Abaque Dowdens have the ability to deliver complete and specialised long-term engineered solutions that are practical and innovative, ensuring clients benefit from greater productivity and reduced downtime.
"The current market has dictated that mines in Queensland need to dramatically reduce the cost of production to stay viable. Our range of PSG pumping solutions is enabling businesses to increase their levels of efficiency when it comes to dewatering, processing and fluid transfer."
"The Dowdens and PSG partnership is a positive move for the industry. The PSG products, coupled with the superior level of engineering expertise at Dowdens allows us to provide innovative, efficient and quality solutions to all areas of industry and mining, which in turn will allow businesses to reduce their cost of production. The PSG products are market leaders in coal/hard rock, oil/gas, water/wastewater, hygienic, chemical, military, paints/coatings and transport industries and Dowdens Pumping and Water Treatment are proud to be associated with them."
Sales Manager from Dowdens Pumping and Water Treatment
Recently Wilden announced that its revolutionary Pro-Flo SHIFT range of air-operated double-diaphragm (AODD) pumps had been recognised as a 2013 Breakthrough Product of the Year from Processing Magazine. This award acknowledges products, technologies and service solutions that made significant contributions in the process industry within the last year and are expected to have an impact for years to come.
The new Wilden Pro-Flo SHIFT represents a significant breakthrough in energy efficiency within the AODD pump category. Due to its revolutionary design, the patent-pending Pro-Flo SHIFT Air Distribution System (ADS) allows Wilden AODD pumps to achieve up to a 60% savings in air consumption over all competitive AODD pump technologies, while providing more product yield per standard cubic foot per minute.
While the Wilden Pro-Flo SHIFT range dramatically improves energy efficiency, it also costs 50% less than electronically actuated ADS, is submersible, and features plug-and-play operation. The entire Wilden range now feature heavily on the new mobile friendly Dowdens website www.dowdens.com.au/pumping.asp, giving customers access to a large database of Wilden, Griswold, System One and Abaque pumping solutions, in a streamlined and easy to navigate format.
Dowdens Pumping and Water Treatment, in partnership with Wilden, System One, Griswold and Abaque have the ability to deliver complete and specialised long-term engineered solutions that are practical and innovative, ensuring clients benefit from greater productivity and reduced downtime.
Please contact us should you wish to speak with our in-house Wilden representatives and find out how we can help your company attain significant savings now and into the future.
Dowdens Pumping & Water Treatment's Rockhampton branch were engaged by local beef cattle graziers Lance and Colleen Sypher (located in Alpha, QLD) to deliver a unique surface mounted Solar Array and Pump Float to supply onsite dam water to both their residence and the property's many cattle watering troughs.
Lance and Colleen Sypher approached Dowdens Rockhampton seeking a design for a solar pumping system with the ability to float on their dam, eliminating the need for any power cables or pump modules to be placed on the bank as is the case with traditional dam solar pumping systems. Having the unit completely isolated (floating) on the surface of the dam would remove the potential for the pumping unit sustaining damage from cattle walking along the edge of the dam. Cattle are known to cause damage to solar pump modules (in particular the associated power cables) that are situated on the edge of dams.
The innovative solar pumping unit design that Dowdens developed needed to meet a required flow rate (during the summer months on average the pumps required duty is 25,000 L/day @ 10m total head). Part of this new design incorporated the solar arrays being installed level with the dams surface, the main advantage of this design feature means the pumps power supply is not affected if the floating pontoon swings or floats across the dam. Having the solar arrays set at an angle, as is found on most traditional solar pumping units, would mean the pontoon would need be to be anchored to the floor of the dam (to avoid any rotation away from direct sun), thereby substantially increasing the overall cost of this project. Angled arrays would have also increased the potential for the arrays to catch any high winds, potentially flipping the unit over into the dam.
Dowdens Pumping & Water Treatment's Rockhampton branch specialises in the design, manufacture and installation of innovative customised Solar Pumping systems for the commercial, agriculture and mining sectors of Central Queensland and the greater Capricorn Coast regions.
The final design incorporated a Mono Pumps 600 Watt SUN-RAY SRX Solar Pump due to it's highly efficient, self-priming helical rotor pump. The pontoon has been designed in a way that it can accommodate a wide range of solar pumping units, making it customisable for whatever site requirements are presented. Dowdens believe this is the first time any pump shop has mounted both the solar arrays and pump unit on a float for this application. Having the solar pump operating independently saves the customer spending time and money travelling to and from the dam each day to switch on the pump.
The entire solar pump float system was designed, manufactured, installed and commissioned on time and within budget. Dowdens Pumping & Water Treatment's Rockhampton branches design philosophy for this project was: Cost Effectiveness - Innovation - Ease of Installation - Simple & Effective Pump Operation - System Reliability & Reduced Ongoing Maintenance.
Dowdens Pumping Rockhampton's Unique Solar Pump Float - Key Components:
Anglo American's Australian Coal division engaged Dowdens Pumping & Water Treatment [Mackay] to deliver 8 specialised underground pumping PODs used for various dewatering applications at their Grosvenor Coal Mine, located 190km southwest of Mackay in Moranbah, Central Queensland.
The Grosvenor mine is a developing underground longwall operation that makes up part of Anglo American's plan to triple hard coking coal production at their Moranbah mine sites. Located next to their existing Moranbah North coal mine, Grosvenor is set to produce up to 5 million tonnes of hard coking coal per annum for export. The Grosvenor mine utilises a 10km overland conveyor to transport high-quality metallurgical coal to the Moranbah North Coal Handling & Preparation Plant.
Construction on Anglo American's $1.95 billion Grosvenor longwall project began back in January 2013, with the development celebrating a number of industry firsts including being the first underground coal mine in Queensland to use a tunnel boring machine to develop the drifts, or access tunnels, in coal mine development. Anglo American aimed to have the Grosvenor mine raise the bar for onsite system and production efficiency - making the supply of unique underground POD pumping systems a perfect match for Dowdens Pumping & Water Treatment's experienced Engineering Department.
Dowdens Engineering Department's comprehensive abilities have been on the radar of many Central Queensland/Bowen Basin mines for some time through direct contact and working with industry leading consulting engineering firms. Dowdens ability to expertly design/manufacture/install and commission unique equipment built to specific client needs, together with a history of successful installations over the past 15 years in the Bowen Basin has positioned the business as Queensland's premier pumping & water treatment organisation.
Underground Pumping PODs are used in mines as part of the site water management process. Mine water is collected from sumps and wet areas by Wilden air operated diaphragm pumps and delivered to PODs where water level sensors then activate the pump and transfer the collected mine water to a mains pump station, underground storage dam or directly out of the mine portal. Mine water is typically dirty with coal fine, rocks and dirt; therefore slurry pumps are needed to handle such water. PODs can be located in hazardous areas and can be fitted with Flame proof motors and motor controllers with PLC (Programmable Logic Controllers) and SCADA (Supervisory Control and Data Acquisition).
The Grosvenor mine site requirements meant each POD needed to have a 200kW power rating. With the site's physical constraints (i.e. the underground mined roof height and width, as well as the site lifting equipment for transporting) meant careful consideration was required for the overhung load whilst transporting this equipment. Capacity of a standard Dowdens POD is 4m3 with a 110kW motor, however with the larger flow rate required to and from the POD meant a 6m3 capacity working volume was needed. Bigger capacity and higher duty equated to a larger size motor and pump, more robust steel framework and additional accessibility for scheduled servicing.
Dowdens standard POD design incorporates a dirty water receiving area. This area, integral to the main hopper (container for collection of bulk material such as rock or soil), ensures particles that are too large for the pump to digest and transport are separated and manually removed periodically ensuring trouble free pumping.
Pumps selected by Dowdens for this harsh duty were Stalker 400SHD model with mechanical seals, seal lubrication and cooling. Motors selected were WEG brand Flameproof mine spec motors. The control for the pumps is a flameproof 200kW model with PLC and HMI (Human Machine Interface) screens. The controller starts and stops the pump, whilst also monitoring for faults and relaying important information to the mine surface via SCADA. Dowdens PODs built for the Grosvenor mine have the ability of easily interchanging the motors/pumps for differing duties. These will be identified as 200kW and 132kW cassettes. To accommodate this change the Main Control Unit (MCU) has the capacity to operate at either 200kW or 132kW with only slight changes to load controls.
The larger size and the flexibility to change the duty, together with Dowdens strategic POD site placement advice has enabled Anglo American less manoeuvring of the POD through development, saving costly underground labour and downtime. Without reliable pumping the mine's production slows/halts causing delays and safety issues which cost the mine many thousands of dollars each day. It was imperative the system worked and was extremely reliable. This project was delivered on time and within budget. Key project system components are listed below:
Unique features specific to the 8x Underground Dewatering Grosvenor PODs included:
Key Project Features:
Racecourse Projects recently engaged Dowdens Pumping & Water Treatment's Mackay 'Infield Service Crew' to undertake emergency repairs to a damaged Valley Irrigation Centre Pivot Irrigator at their Sugar Cane Farm located in Marwood, QLD.
This project began, like most emergency repair jobs do with an unexpected call from our customer. Racecourse Projects rang the Dowdens Pumping Agricultural Sales Team to inform them a Cane Haul-Out Truck had struck the first span of their Valley Centre Pivot. The pivot was now hanging precariously and needed to be repaired immediately. Daryn Gray (Dowdens - Industrial Workshop [Engineering Support]) and Brett Hayes (Dowdens - Agricultural Sales) promptly attended the Marwood site and assessed the pivot. Dowdens advised the pivot needed to be supported or it may have collapsed further. Straightaway the Dowdens 'Infield Service Crew' were onsite to elevate and secure the damaged span.
After speaking directly with the manufacturer of the damaged Valley Centre Pivot (Valmont Industries - Australia) Dowdens confirmed with Racecourse Projects there were no suitable spans for that machine currently available anywhere in Australia. This meant repairs needed to be undertaken promptly before the machine potentially collapsed completely - making any further repair work impossible. Dowdens then promptly engaged a local subcontractor to work alongside the Dowdens 'Infield Service Crew' repairing the machine in situ (whilst still suspended in the air). As the repairs had to be effected whilst the machine was still standing, this required coordination between 2 cranes and a telehandler forklift, along with a man box (attached to the all terrain telehandler) for 2 men to carry out the repairs. All the repairs and commissioning of the irrigator were successfully completed within 2 days of the accident!
Dowdens Pumping & Water Treatment [Mackay] are the sole authorised Valley Irrigation Master Dealers for the Mackay / Whitsunday region enabling access to the best possible pricing and product support, an unmatched range of spare parts & fast-turnaround repairs for all of our customers irrigators.
Dowdens Pumping & Water Treatment's methodology for the Racecourse Projects Centre Pivot Irrigator Repair was: Fast Response Time - Cost Effectiveness - Fast Turnaround Servicing - Ease of Installation - Limiting Product Downtime - Enable Farming to Continue as per normal whilst the Dowdens 'Infield Service Crew' was onsite.
For over 40 years Dowdens Pumping & Water Treatment have been selling & servicing irrigation products throughout Central & Northern Queensland - designing each and every system to improve farming efficiencies, reduce downtime and increase the longevity of pumps / irrigators. As a company that has built its foundation on the servicing and development of agricultural pumping systems, Dowdens Pumping and Water Treatment have the experience to engineer a solution to suit any agricultural application.
The entire project was overseen and managed by the Dowdens Pumping & Water Treatment [Mackay] Agricultural Sales Team. The Dowdens Mackay-Whitsunday Agricultural Irrigation Team of Glenn Agnew, Brett Hayes, Jeff Roberts, Kevin Krog, Mike Sanderson, Eileen Mason and Nathan Cross are one of the most experienced Ag sales teams in Australia, with over 125 years of combined irrigation system design and operational experience between them.
"I just wanted to say thank you to Dowdens Pumping & Water Treatment Mackay for the prompt and painless way in which you managed our irrigator repairs. Your co-ordination between your maintenance team, the contractors and insurance people has been seamless. The way in which this matter was able to be dealt with and resolved so quickly is greatly appreciated."