HOW TO REGISTER FOR GRUNDFOS DOUBLE WARRANTY
All eligible Grundfos pumps* purchased must be registered in-store at either the Rockhampton Branch or Mackay Branch of Dowdens Pumping & Water Treatment (Grundfos Authorised Dealers) from which the pump is purchased from in order to qualify for DOUBLE WARRANTY. Please be aware that there is no other way to register eligible pump* purchases for DOUBLE WARRANTY!
Once a Grundfos product has been successfully registered in-store by Dowdens Pumping & Water Treatment (Mackay or Rockhampton Branches), customers will receive an email confirmation of the registration sent to their nominated email address. A copy of this confirmation must be kept, in addition to the original Tax Invoice as proof of purchase.
* BELOW IS AN OVERVIEW OF THE ELIGIBLE GRUNDFOS PUMPS:
Dowdens Pumping & Water Treatment's Rockhampton branch were engaged by the Queensland State Government's Department of Environment and Heritage Protection to deliver an efficient solar pumping system at the disused Mount Chalmers Gold Mine (located 15km North-East of Rockhampton, QLD).
As part of this sites ongoing rehabilitation process the Department of Environment and Heritage Protection needed an efficient solar pumping system to recirculate contaminated mine water collected from a sump, back into the main pit, thereby eliminating any contaminated mine water runoff from site. The Department of Environment and Heritage Protection has been managing the key environmental issues at the Mount Chalmers Gold mine since the former operators Affinis Pty Ltd was placed into liquidation in December 2014. EHP is also supported by other government agencies including the Department of Science, Information Technology and Innovation (DSITI) who are providing scientific advice on technical aspects of site management. The primary ongoing focus is to prevent any discharge of contaminated water from the site.
With limited mains power available to the site the use of solar power was a perfect fit for this pumping application. Solar powered pump solutions are always improving, none more so than Grundfos Solar Water Solutions. During initial site inspections the pumps required operating duty was calculated to be 13L/sec @ 18.5m Total Head. To meet these high flow requirements a Grundfos Solar Inverter (RSI) was selected to power the Grundfos R Series Submersible Pump [SP46-3 5.5kw 415V] that the Department of Environment and Heritage Protection already had onsite. The Grundfos R Series SP46-3 is a Stainless Steel pump capable of handling the low pH, slightly acidic mine water (measuring between 2 & 3 pH) needing to be pumped.
Utilising a combination of Grundfos Solar Water Solution products (inverter / pump / solar panels) appealed to the Department of Environment and Heritage Protection as it meant Dowdens could supply a system that not only costs less to install and maintain, but importantly can pump a larger volume of water under solar power. Put quite simply the ability to run large 415V pumps capable of greater pump duties is making the decision to 'go green' and install solar powered systems more attractive in the current climate, for miners and farmers alike.
Dowdens Pumping - Rockhampton initially visited site to establish location of the solar arrays and calculate pump duty. Once known the following components were sourced and prepared for installation: 36 x 270 Watt Grundfos Solar Modules, 2 x 18 SolarTerrace Module Fixed Array Frames, 7.5 kW Grundfos RSI Inverter & Sine Wave Filter and 200m of 110mm PN10 Poly Pipe. The Grundfos SP46-3 5.5kw Pump was attached to a specialised float that sits on the surface of the sump (pictured below). Pump starts & stops via a level float switch mounted on 4m pole that can be swivelled over to the sump's bank should any maintenance be required.
Local contractors were then engaged to complete the site earthworks and trenching needed for all electrical conduits. Once the solar array support posts were cemented in place, Dowdens Pumping - Rockhampton assembled the SolarTerrace Array Frames and mounted the 36 modules (2 x 18 Modules) ready for the electrical components to be installed.
Electrical contractors RILEC Electrical (accredited electrical/solar contractors) completed the electrical fit-out. As part of these works Dowdens Pumping - Rockhampton delivered the Grundfos Solar Inverter Sinewave Filter & String Connection Box (pictured below) to the RILEC workshop so it could be mounted in a powdered coated, lockable enclosure with sufficient ventilation to ensure the inverter remains cool during the day. RILEC then brought the control box to site, mounted it and completed all wiring to meet electrical standards and the site specifications. All commissioning of this system was undertaken by Dowdens Pumping - Rockhampton.
Dowdens Pumping & Water Treatment's Rockhampton branches design philosophy for this project was: Cost Effectiveness - Innovation - Ease of Installation - Simple & Reliable Pump Operation - System Reliability & Reduced Ongoing Maintenance. The entire Grundfos RSI Solar Pumping System was designed, manufactured, installed and commissioned on time and within budget.
Mount Chalmers Gold Mine ~ Solar Pumping System - Key Components:
As an Australian owned company that began life in 1973 selling and servicing agricultural pumps, Dowdens has grown to employ over 160 staff situated across 4 branches in Mackay, Proserpine, Rockhampton and Brisbane permitting us to confidently service customers throughout Queensland, nationally and internationally. From project inception through to final commissioning - the team at Dowdens has the ability to deliver complete specialised long-term engineered solutions that are practical and innovative, ensuring our clients benefit from greater productivity and reduced downtime.
With dedicated departments of industry trained engineers, draftsmen, project managers, sales staff and tradespeople including fitters, mechanics, polywelders, machinists, plumbers, electricians and boiler makers - Dowdens Pumping & Water Treatment offer an unmatched range of world-class engineering solutions for any type of water management project. We truly are Queensland's premier one-stop-shop for solar pumping and water treatment systems!
Cannonvale was amongst the hardest hit regions during Cyclone Debbie, so it was no surprise to Dowdens Pumping & Water Treatment's Proserpine Branch to hear Queensland Health had been advised they couldn't be guaranteed potable water supply to their Whitsunday Community Health Centre located in Cannonvale immediately after Cyclone Debbie.
Luckily Dowdens Pumping & Water Treatment's Head Office in Mackay had a portable Ultrafiltration Treatment System available, capable of supplying up to 70,000 litres of potable water per day. Queensland Health and the Whitsunday Community Health Centre in Cannonvale instructed Dowdens Pumping to supply/install the unit immediately on a temporary 'Hire' agreement in-case all mains water supply was lost.
There were two water sources available at the time - the mains water supply or bore water from the Proserpine Hospital. Queensland Health instructed Dowdens to connect the UF Treatment System to the bore water supply, in an effort to remain as self-sufficient as possible post-Cyclone Debbie.
Dowdens Pumping have previously completed numerous bore water filtration systems treating bore water with our own brand of PURION Iron Removal Filters, so this emergency UF Treatment System was quick and easy to install. PURION Iron Removal Filters pre-treat the bore water before running it through the Ultrafiltration System which then doses the filtrate with liquid chlorine to further disinfect.
Once treated Dowdens Pumping manually transported numerous loads of the potable water from the Proserpine Hospital (where the UF System was installed) directly to the Whitsunday Community Health Centre in Cannonvale, where it was stored in a potable water grade storage tank. The treated water was then used to supply the medical centre. The entire supply/installation and commissioning was successfully completed on Saturday 1st of April - only 4 days after Cyclone Debbie had hit.
If you are ever in need of potable water during a storm or emergency contact Dowdens Pumping & Water Treatment. Dowdens only require access to a reasonable source of water (bore, dam, creek) and power (generator or mains power) and we can guarantee same day potable water supply, in any situation!
Aurizon Holdings Limited have engaged Dowdens Pumping & Water Treatment [Mackay & Brisbane Branches] to deliver a Water Treatment Plant (WTP) at their Coppabella Township, located on the Goonyella Rail Corridor (the world's largest metallurgical coal rail system) - 159 kilometres South West of Mackay, QLD.
The township of Coppabella was primarily designed and built to service the junction of two railway lines (one from Goonyella Coal Mine and one from Saraji Coal Mine) and to provide accommodation to the regions coal mine workers in work depots. The town was established in three stages, with the first being completed in 1971, the second in 1977 and the third and final stage in 1984. The town is wholly owned and operated by Aurizon Holdings Limited and contains: stations, residences, single-quarters, work depots, hotel, a shop, swimming pool, football oval, caravan park, school, ambulance, fire brigade and of course the new Dowdens Water Treatment Plant which is capable of producing of up to 900kL of potable water per day.
Dowdens engineers and service crews designed, manufactured, installed and commissioned the Coppabella WTP to treat raw water to Australian Drinking Water Standards. As the Principal Contractor Dowdens were provided a set of feed supply water parameters coming into the WTP, and water quality requirements for the delivery of the town's drinking water. From these basics the $2.5 million project came to fruition. The Dowdens WTP replaced the existing water softening plant (located adjacent to the new WTP), whilst future-proofing the growth of the Coppabella township by increasing the WTP's maximum daily drinking water production capacity up to 900 kL/day.
The new WTP is completely automated and user adjustable via the GE Human Machine Interface (HMI) situated in the purpose built site Control Room / Office, minimising the need for direct operator interaction / intervention on-site. A dedicated remote monitoring / alert messaging system was also provided so that in the event of a critical alarm the EDAC 700 RTU will call the WTP Operators advising them of system alarm status via pre-recorded spoken messages.
Security of the WTP site was significantly improved with the establishment of a controlled compound restricting access to authorised personnel only (pictured below). Dowdens also eliminated the need for repetitive manual handling of typical WTP chemical consumables on-site (Salt, Liquid Chlorine and Soda Ash) via the integration of various bulk storage systems.
Dowdens were successful in the tendering process due to:
Dowdens coordinated the design, build and commissioning of the WTP from project inception through to final handover. This included, but was not limited to: preliminary design - detailed design - risk assessments (with client and consulting engineers) - preliminary civil works establishing the site (levelling site) - under boring Peak Downs Hwy for installation of raw water pipeline - installation of all underground services - pouring of slabs - construction of the Ion Exchange (IX) building - installation of process equipment - installation of all interconnecting pipework - electrical installation of control panel and field instrumentation / equipment - commissioning of instruments / equipment - commissioning of PLC program and HMI - successful completion of 'Proof of Performance' testing and all necessary operator training.
The inclusion of a unique Brine generation system was a novel approach that incorporated a salt bulk bag unloader (capable of lifting 1200kg bags - pictured below) and a proprietary piece of equipment from the USA [BRINE ExtremePro]. The IX system is flexible in its design and is capable of producing between 150 - 900 kL/day of potable water with the IX system constantly analysing and compensating for variations of incoming bore water hardness levels.
The existing water softening plant (located adjacent to the new WTP) and raw water supply needed to be retained during the new WTP construction. The old plant was decommissioned over a period of 3 months. Nearing project completion a wet weather event (February 2016) resulted in additional water flows through the WTP site causing some minor displacement / erosion of soil and stone that required a brief plant shutdown to rectify the damage. Dowdens performed this work efficiently and effectively eliminating any risk to the township's drinking water supply.
Dowdens Pumping & Water Treatment design philosophy for this project was: Cost Effectiveness - Current Best Practice - Ease of Installation - Simple & Effective Plant Operation - Plant Reliability & Reduced Ongoing Maintenance.
Water Treatment Plants Key Components are listed below:
Grundfos has long been regarded for their high quality and reliable pumps. The Grundfos SCALA2 takes design innovation, comfort and simplicity to the next level and is set to be a game changer in domestic boosting. The NEW Grundfos SCALA2 is a robust, fully integrated, self-priming pump suitable for use from both above and below ground water sources. The compact system features a pump, motor, tank, sensor, drive and non-return valve in one compact unit that is quick and easy to install.
The SCALA2 is an energy efficient pump featuring an integrated speed controller that ensures constant water pressure regardless of variations in demand or inlet pressure. For those living in areas of poor power supply or those that are sometime affected by power outages, the SCALA2 can also be run on a generator, due to its ability to be able to handle varying voltages.
The variable speed controller also matches the power consumption with the required water output, which also helps to conserve energy and reduce your energy bills. To protect the pump and help ensure a long life, the SCALA2 includes a range of protective features. Dry run protection automatically stops operation when the water source runs out, to help prevent damage, and the anti-cycling feature detects any unnatural cycling and alerts the user via the protection indicator on the control panel.
Another unique benefit of the SCALA2 is its quiet operation, thanks to the permanent magnet motor and water cooling technology. The high efficiency motor is significantly quieter than traditional speed-controlled motors and the SCALA2 is cooled by the water it pumps, eliminating the need for a noisy fan. This makes the SCALA2 one of the quietest domestic boosting pumps currently available on the market.
For ease of selection, the SCALA2 suits most domestic pressure boosting applications and is capable of supplying water for small single level homes up to larger multi-storey homes.
Downer EDI Mining [a division of Downer EDI Limited] has engaged Dowdens Pumping & Water Treatment [Brisbane] to design, manufacture, install and commission a Heavy Vehicle Wash Bay and associated plant treatment equipment at the Meandu Coal Mine located in Tarong, South East Queensland.
Since January 2013 Downer EDI Mining has been providing mining services at Meandu Mine as part of their long-term rolling contract with TEC Coal Pty Ltd, a wholly owned subsidiary of Stanwell Corporation Limited. Downer provides a total mine service to TEC Coal, including mine management, planning, drilling, overburden removal (including dragline and truck-and-shovel operations), coal mining, coal processing, rehabilitation, and maintenance of mobile and fixed plant.
Downer EDI's Heavy Vehicle Wash Bay project tender was won primarily due to Dowdens ability to expertly design / manufacture / install and commission specialised equipment, built in-house & onsite to meet our specific client's unique requirements. With a history of successful installations over the past 15 years within the Queensland Mining Sector, Dowdens is Queensland's premier pumping & water treatment organisation.
Downer's project brief to Dowdens Brisbane was for the design / manufacture / installation and commissioning of a Heavy Vehicle Wash Bay capable of processing a minimum of 5 vehicles per day, with each vehicle taking approximately 1 hour to wash. Meandu Mine required this new Heavy Vehicle Wash Bay to be constructed after the mine had recently purchased a fleet of new generation trucks (KOMATSU 830E Trucks) which are considerably larger in size compared to their existing fleet.
To ensure Meandu Mine continued to meet their Environmental Discharge requirements Dowdens designed and incorporated 4x Settling Pits & 3x Oily Water Separators into the construction of the Heavy Vehicle Wash Bay. In Queensland it is a legal requirement for mine sites to treat (separate) any sludge or oil from any waste water coming from a Heavy Vehicle Wash Bay.
Pictured below you can see the 4x large Settling Pits (empty) that are used to catch / store (via gravity feed) waste water from the Wash Pad area. The waste water generally contains some grease, oil, coal fine and soil (mud). The coal fine, mud and other solid particles washed off the trucks is allowed to settle to the bottom of the Settling Pits - the pits are then intermittently emptied by a Bobcat excavator.
The waste water (still containing grease and oil) is pumped from the Settling Pits via progressive cavity pumps into 3 individual 'Oily Water Separators' to remove the remaining contaminants. Once the waste water has been through this treatment stage it is pumped back into Meandu Mine's network of onsite holding dams to be used in other site extraction and processing applications.
Dowdens design philosophy for this project was: Cost Effectiveness - Current Best Practice - Ease of Installation - Simple Plant Operation - Plant Reliability & Reduced Maintenance.
Key Project System Components are listed below (click for component specs):
Dowdens Pumping & Water Treatment are proud to announce securing Australia-wide exclusivity of the MIRACELL Rotating Biological Contactors (RBCs) Sewage Treatment Systems. MIRACELL RBCs are the systems are most preferred globally by customers who clearly understand the economic value in purchasing an expertly designed and professionally built Sewage Treatment System!
MIRACELL RBC Sewage Treatment Systems are fully automatic, modular designed Rotating Biological Contactor (RBC) treatment systems specifically designed for sewage treatment applications in capacities ranging from 50 to 20,000 equivalent people (treatment of between 10m3 up to 4000m3 / day). Representing the ultimate in Sewage Treatment Systems, a MIRACELL RBC consumes as little as one fifth of the electricity and requires as little as one third of the space of its competitors based on the activated sludge technology.
Having exclusive rights to MIRACELL RBCs has increased Dowdens capacity to design, supply, install and service large scale Sewage Treatment Systems suitable for use by municipalities, caravan parks, mining camps and a wide range of other commercial / industrial sites where onsite sewage treatment is needed.
Dowdens Pumping & Water Treatment employs an experienced team of WTP and STP Project Specialists comprising of Mechanical and Process Engineers, Project Managers, Draftsmen with 3D Autocad skills and qualified installation and service crews, together with our in-house workshop facilities for the fabrication of steel and stainless steel skids and bases, Dowdens has little to nil reliance on outside contractors when delivering complex Water and Sewage Treatment systems - in essence we are a 'one-stop pumping, water and sewage treatment shop'.
Examples of Dowdens Water and Sewage Treatment projects:
Dowdens Pumping & Water Treatment's Rockhampton branch working closely with Dowdens Pumping - Mackay's Industrial & Fabrication Workshops have successfully designed, manufactured and commissioned a Customised Dewatering Pump System for YANCOAL Australia. YANCOAL own and operate the YARRABEE Coal Mine & Boonal Joint Venture Coal Load Out Facility that is located 40 kilometres north-east of the township of Blackwater, QLD in Central Queensland's Bowen Basin. The Boonal Joint Venture is a coal load out facility located on the Capricorn Highway in Central Queensland, Australia. Coal from both the Yarrabee Coal Mine and Jellinbah Coal Mine are transported via rail link to the Port of Gladstone from the Boonal coal load out facility.
After initial site visits Dowdens Pumping - Rockhampton were able to measure the height and distance required for the dewatering pump system, as well as clearly establish pipe sizes and required flow rates to adequately meet the clients onsite dewatering requirements. This led to the in-house design of the unit by Dowdens Pumping - Mackay's Engineering Department. Once the proposal had been accepted by the client CAD drawings were immediately created and passed onto the Dowdens Industrial Fabrication Workshop.
Boonal Joint Venture's Customised Dewatering Pump System Supply Scope:
As Dowdens Pumping are an authorised FLOWSERVE Pumps Distributor, we were able to quickly and easily size and source a FLOWSERVE Hydro Titan Pump. The Hydro Titan 100x65-250 Pump has a capable duty of 14 l/sec (@ 50m total head) and perfectly matched the clients site requirements. From here Dowdens Industrial Fabrication Workshop welded the skid base together which was then bunded and fully hot dip galvanised. This innovative system utilised a universal coupling, installed between the pump and motor to reduce the chance of miss alignment occurring between the pump and engine.
Dowdens Industrial Fabrication Workshop then proceeded to assemble and mount the 125l diesel fuel tank, Yanmar 3TNV84TEPP-PE 3-Cylinder Diesel Engine, Hydro Titan 100x65-250 Pump and install the universal coupling. Dowdens Electricians then connected the battery and solar array charger module to the canopy [pictured below], whilst mounting the Yanmar 'Engine Protection Unit'. The engine was then taken outside and tested. Once all this was completed it was transported to site where final commissioning was successfully completed.
The complete Boonal Joint Venture's Customised Dewatering Pump System was designed, installed and commissioned by Dowdens Pumping on time and within budget. Dowdens Pumping & Water Treatment's Rockhampton branches design philosophy for this project was: Cost Effectiveness - Innovation - Ease of Installation - Simple & Effective Pump Operation - Engine Longevity - System Reliability & Reduced Ongoing Maintenance.
Boonal Joint Venture's Customised Dewatering Pump System - Key Components:
Long-term customers Michelmore Grazing Company have recently purchased seven solar powered pumping systems from the Dowdens Pumping & Water Treatment Mackay branch. All the solar systems supplied are used to pump water from onsite bores to poly water storage tanks, to then feed the properties multiple cattle water troughs. Some existing bores were used to replace dated diesel setups / windmills, along with some new bores being added to increase the total number of watering points for the cattle. Michelmore Grazing Co. purchased three Solar Pumping Systems for Fort Cooper Station and another four systems installed at Kainga Station.
This 6 month project saw Dowdens Mackay source, supply, install and commission a number of GRUNDFOS & MONO solar pumps, a MONO 2400 WATT Solar System (all used in conjunction with solar panels / frames) and undertake repairs on an existing Mono Diesel Pump system at Michelmore Grazing Co.'s Fort Cooper and neighbouring Kainga Stations (Nebo, QLD). The repairs carried out on the existing Diesel Driven Mono Helical Rotor Bore Pump involved replacing the rusted head housing with this pump now being used as a back-up for one of the new Solar Pumping Systems.
The high-quality GRUNDFOS & MONO Solar Pumping Systems have already delivered Michelmore Grazing Co. notable cost savings via a reduction in diesel fuel usage and a significant decrease in the need for ongoing diesel motor maintenance. Michelmore Grazing Co. now saves both time and money by not having to undertake laborious daily checks on the diesel pump sets fuel levels.
As a company that has built its foundation from the servicing and development of agricultural pumps and water treatment technology / applications, Dowdens Pumping & Water Treatment have the experience to engineer a solution to suit any agricultural application. For over 40 years Dowdens have been providing customers with solutions-based technology - designed to improve efficiency, reduce downtime and increase longevity of products and systems. Dowdens provide affordable and efficient solar pumping solutions to help combat ever increasing electricity prices. From stock watering systems through to large scale broad acre irrigation our dedicated sales, installation and service crews have you covered. All systems are expertly designed to suit any site specifications, utilising a variety of efficient engine and electric pump units.
Key Project System Features:
FORT COOPER SOLAR SYSTEMS
One Mile Bore:
KAINGA SOLAR SYSTEMS
Cattle Creek Bore:
Dowdens Pumping & Water Treatment's Mackay branch were engaged by longstanding customer Anglo American (Moranbah North Coal Mine Site) to deliver an innovative valve system that could help maintain the safe and reliable delivery of general purpose & fire water services to their ever-expanding underground mining operations. With growing demand for reliable water flow & pressures at ever-increasing operating depths, Dowdens decided it was time to design & produce a new generation 35 bar Dual Pressure Control Station, expanding our range of standardised pressure reducing valve stations.
Dowdens Pumping & Water Treatment fabricate and fit out a range of standardised pressure reducing valve stations, but this station required a higher pressure rating not available with our standard 'off the shelf' systems that are available in 16 / 25 bar (35 / 40 bar rated systems are built to order). Dowdens have manufactured these products for many years to help our resource industry customers arrest any water pressure spikes and/or surges in pipe systems and to aid these mines operating within and remaining fully complaint with Queensland Government Mine Site Compliance legislation, standards & guidelines.
This new Dual Pressure Control Station has been built to optimise plant reaction speeds, allow for greater operating ranges from between 2 - 35 bar and is manufactured with high-quality, reliable and readily available components. The design needs for the new Dual Pressure Control Station were borne primarily from Dowdens detailed underground observations of hydraulic occurrences within the mines existing water network. Working closely with the mines water infrastructure operators Dowdens were able to engineer, manufacture and deliver a product that increased the reliability of their mine water supply systems and assist with premeditated preventative maintenance routines.
All design, fabrication, installation & commissioning of the 35 bar Pressure Reducing Valve Station was undertaken by Dowdens Mackay's in-house Engineering, Fabrication & Workshop Departments. With a history of successful installations over the past 20 years throughout the Queensland Mining Sector Dowdens Pumping & Water Treatment have the ability to expertly design / manufacture / install and commission specialised pumping and water treatment solutions that are built primarily in-house & onsite to our client's specific unique requirements. Dowdens dedicated departments of industry trained engineers, draftsmen, project managers, sales staff and tradespeople including fitters, mechanics, polywelders, machinists, plumbers, electricians and boiler makers enable us to offer an unmatched range of world-class engineering solutions for any type of fluid handling project. We truly are Queensland's premier 'one-stop-shop' for pumping and water treatment systems!
At this projects inception Dowdens visited site to examine and document the specific operating requirements. After initial observations it was concluded that a wider operating range would be required for effective control of both the High and Low Flow demands and a higher adjustment range - meaning the standard Dowdens 25 bar Pressure Reducing Valve Station needed to be modified to suit this application. This higher pressure is not normally encountered with Queensland underground mine water supply systems so unique and customised hydraulic control layouts, pilots & hardware were seamlessly incorporated into the build by the Dowdens Mackay Workshop and Project Engineers.
This projects entire design, manufacture, installation & commissioning process was completed on budget and within a tight timeline of 4 weeks set by the customer.
Anglo American (Moranbah North Coal Mine) 35 bar Pressure Reducing Valve Station - Key Components: